Curbside Cycle

Curbside Cycle is THE BEST! Their customer service is on point. Seriously don’t waste your time going anywhere else. I bought a bike lock from them and someone tried to tamper with it to steal my bike. I told them what happened and they offered me the same product at a generous discounted rate. I love Curbside Cycle and I don’t even live in Toronto!

Not a community minded bike shop. Needed to borrow pedal wrench in shop, ie not taking it out. They said dont lend tools. Its impossible to do anything bad to pedal wrench. Very unhelpful shop. One star is to many, so many other shops want to be helpful. Batemans, bikes on wheels, urbane. All friendlier

It's difficult to buy a bike during this pandemic. Curbside cycle made it possible for me to acquire this sexy piece of aluminum named Red Wanda and give it to my hubby for his birthday. The purchase required some patience but I believe this was the best possible bike purchasing situation. Go check out their website for all the details on how to lock down your next ride.

We had the best experience at Curbside Cycle. Their knowledgeable team and great selection was worth a long drive to test ride some cargo bikes/trikes. Eric was fantastic to work with and helped us buy the perfect bike for our family. Can’t recommend enough.

Outstanding service, quality brands and fair prices. A while ago I contacted Curbside with a product question and received a prompt, clear and cheerful reply. This week I used their online ordering. My order qualified for free shipping (>$150). Curbside shipped the items the same day and I received the package two days later, even though I live well outside of southern Ontario. The items were as promised and well packed. In future, Curbside Cycle will be a primary website I check when I need something for my ebike.

I have pre-ordered my Brompton and it arrived in a top notch condition. They did a wonderful service during the limbo" due to the long delays for Bromptons and kept me as updated as they could

Fantastic service; arrived an hour and a half late to my appointment to a bust store and the still got my belt drive onto the bike with nothing but kindness and smiles. The bike rides great and I cannot be thankful enough to Timm and team for the whole customer experience.

The BEST customer service! Emily from Curbside Cycle was courteous, prompt, patient, and very friendly! Super grateful for the excellent customer service. Emily also went the extra mile, introducing me to someone who was an expert in Brompton bikes to answer my questions. Thank you!

This is a review of my experience shopping with them online, I'm yet to visit them in store but the next time I'm in Toronto I definitely will. I placed an order for some bits and bobs to get my dynamo setup going. It shipped quickly and arrived within 5 days to the west coast. However, there was a bit of a mixup with the order. When I reached out about it, they replied practically instantly and offered two very good solutions. Within a day they had shipped the missing piece to me express, and it arrived a few days later. They were extremely apologetic about the mistake. I don't believe you should judge business's based on mistakes, because we all make them. I do judge businesses based on how they handle said mistakes and Curbside gets 5 stars for how they handled the slight mix up. The tone in their emails was super friendly and I felt the service was what I would have got if I'd shopped in person. They carry a lot of niche products that most LBS's wouldn't stock so I'm sure I'll be ordering again from them.

They've got some nice products and fair prices with this Abus locks. Recently got a good deal for a few items.