Charlton Health

Went for a blood test had not made an appointment was very busy waited for about 40 minutes hoping they would take me and finally l ended going home

Amazing service absolutely speechless 5/5

Very professional

Worst service ever. Can't give you a delivery window time, Can't leave in mail box if I leave a note, someone HAS to be here to receive. It's now 4:30pm and I'm still waiting. Can't leave the house Because if I'm not here they will take it back and have to make other arrangements.

Had a very friendly experience with the parking attendent! Went inside for a ultrasound at Charlton X Ray and it was very quick!

Worst service ever. They have no respect for there workers and have terrible customer service. When I called to make a complain Luke was very rude and when I asked to speak to the manager Rob didn’t care and was rude himself. Learn better customer service people

The department in Charlton health that does deliveries for medication , is one of the worst delivery services I've ever seen, they are never on time with their drop offs nor are they accurate. They tell me that a driver will be showing up and never does, I have spoke to a man named Luke and he was very rude towards me when I was trying to explain to him that the driver showed up, so at this moment I won't be having any business with them nor their owner Rob

Charlton Health has become one of the most easy and efficient providers for medication. They have become increasingly easier to contact and communicate with, constantly ensuring I receive my medication on time and with excellent preservation methods. I am thankful for their effective services

Always willing to do whatever it takes to make you feel comfortable and at ease.....very professional but still personal

Terrible service. I switched from remicade to renflexis, due to remicade no longer being covered by my insurance provider, and it was the worst decision I have ever made. I have had many issues with their service! The previous company I was with, BioAdvance, was a much more efficient company. Since joining Charlton I have had issues with trillium, payments processing, claim submissions, and scheduling with them is a nightmare! The reps I have spoken with are lovely and kind but they often let things drop and don’t follow up (ie claim submissions). It’s just terrible! I am actually going to speak with my doctor about switching companies again because I would rather pay out of pocket for my 5 figure a year medication, versus work with them. They need to do better!!2023: I just found out my care coordinator did not submit a drug coverage termination letter. I have emails that claim she submitted it and now trillium is denying my medication due to never receiving this letter. It’s a simple submission and fix but still an inconvenience. Still dropping the ball almost half a year later.