The Latest Scoop Mayfair

Love this store, the people working there are so helpful and kind, especially Penelope!

This place is great for some interesting finds however very pricey. Staff are always very nice and helpful!

the store policy is very strict, no returns, store credit or refunds after 7 days, which is reasonable. however, i purchased a straw handbag and after about 6 uses, it started to unravel. it was 10 days after purchase. when i returned it to the store they said that it was past 7 days so nothing they could do. the clerk said that their machine wouldn't do any transactions after 7 days! i went back a day later to speak to the manager and same response. she said i could have an exchange for the same item but i didn't want to risk another defective item. i wanted store credit for future purchases but that wasn't allowed. so i had to search around the store to find other items up to the cost of the handbag (over $100). I had to pay a small difference. 1 item was a shirt and the clerk said i would have 7 days to return. however, when i paid the extra difference in the handbag cost and the new items, she stamped all my receipts 'final sale'. just warning you that the store policy is very difficult so be forewarned

They had some really cute and neat products but their customer service was very disappointing. I walked up to the till to check out. The girl at the till was staring at her laptop so I said hi and put the item on the counter but she completely ignored me. I waited few seconds to see if she’ll take her eyes off the screen or at least say something like “could you hold for a sec” but nope. Really wanted to purchase a gift for my friend but couldn’t because the cashier didn’t feeling like working. …what is happening?

Love this store!!! Home wear and fashion!! Chef's kiss ❤️