Maple Clinic

Friendly and caring clinic.I am registered with Dr Malathy since 2020.She is knowledgeable and caring doctor.She discusses and explains every concern in detail.She also follow ups about the case if she has referred to specialists.Reception staff and pharmacy does their job very nicely.Thank you doctor and entire team.

I have my file in this clinic but this low rating is more for the front staff and not my doctor. My doctor has been great so far and no complaints against her. But to get through the front staff is so freaking difficult and frustrating. Each time I have to try calling them at least 7-8 times to finally get through to someone. I understand you guys multitask besides taking calls but it cannot be that difficult to simply answer the call if not on the first attempt and then in 2nd or 3rd at least. You guys are the patient's first point of contact and if that is not working properly then how do you expect us to get through to the doctor.For the reports as well it's the patient who has to call you every time to check in if the results came in or not even though I was told that once your results are in we will get in touch with you to book a consultation. They don't even check the requisitions properly before answering your question. One time the doctor gave my husband a requisition in which he asked the doctor to include a blood group check as well. She forgot to include it in the requisition and when my husband came to the clinic to do the blood work, he asked the front staff to confirm if blood group request is included in this or not. Without even checking the requisition, he is like yeah it is there. And guess what it was not. They said they will send a message to the doctor to reissue the requisition but later when we asked the doctor she said she never got any message from the staff.

I have been going to this clinic since 2018, Dr. Balchandra Dhawan is an amazing and helpful doctor. He is always there to help their patients. I would recommend for Maple Clinic and Dr. Dhawan's guidance.

Very bad attitude, Money minded. Please avoid. Don't book any appointments which you have to pay. Once you are there they will charge you extra, all the way they can. They have another clinic in Scarborough. They will make you run between both the clinics for follow-up and charge you both clinics

I always get great treatment at this clinic. Dr. Malathy Satgunanathan is an amazing doctor she takes the time out to listen to you, she is very thorough and has great bed side manors. She will do everything to get you the medical treatment you need. I would recommend her to anyone.

This is the best clinic in whole GTA to go, if you are not feeling well. They examine you thoroughly and find out the root cause. I was diagnosed by Dr. Shweta Dhawan. She is very knowledgable and caring doctor. In house pharmacy is icing on the cake. I would highly recommend her.

We have been going here since 2018, Dr. Dhawan is our family doctor, he takes great care of his patients and gives best treatment. Staff is very accommodating and helpful. Not so difficult to get appointments with doctors like many other clinics. Staff will try to arrange appointments with other available doctors if family doctors are not available immediately if needed. Overall it’s a good clinic to go for walk-in or to find a family doctor.

Dr Dhawan has been our family doctor since 4 years. He's quite helpful, listens to you carefully. Best doctor we could have. Reception staff is very friendly.

This clinic is totally waste we don’t get the appointment with our own family doctor. And also to discuss the reports we have to wait almost two weeks worst clinic ever seen. Specially front staff is worst not sure what do they think of themselves.