HYDRACLEAN Restoration Services Ltd.

Our family had a water main burst resulting in 4-6 water in the basement. Hydraclean was on site within 1/2hr to start mitigation. The end product was more than we could ever hope for. Amazing and quick job!"

I am SO impressed with Hydraclean Restoration. We discovered my moms crawl space had 8 inches of water and called Hydraclean who arrived within 30 minutes of the call (this call was after hours at 8pm).Mark G was amazing at keeping my mom and myself informed on the current and next steps they would be taking to insure our home remained safe and functional. I HIGHLY recommend this company.

I cannot express how much I rate Mark (the manager) and the two work people he sent out to my home at 10.30pm on a holiday weekend. I noticed my furnace was leaking water late at night and my property manager reached out to Hydraclean. Before I knew it, Mark was on the phone to me to reassure me his team were enroute and to ask me some questions in the meantime. I was anxious when the 2 person team arrived as my two small children were asleep and I didn't know how much noise would be made. I didn't even need to worry, nor did I mention I had children sleeping. They were so quiet, professional, reassuring and thorough in their work. Mark stayed in contact with his crew throughout their visit and the issue was solved efficiently and effectively. The crew returned the following day as they were not happy with the condition of the furnace and next managed to set up humidifiers to thoroughly dry out the space and returned to vent out the furnace. They had to vent it put through the garage door as a temporary measure but made sure my house was totally secured from any animals or people getting in via the garage door. The female who accompanied Gord, I think her name was Jenny was so good at her job, as was Gord, they both had excellent communication with each other aswell as myself and I was confident my kids and I were jn safe hands. Following on from this visit, a septic tank issue which I have had for 3months and which several people had been out to look at was still ongoing. Hydraclean were sent out once again and thankfully Mark was on hand via the phone for me to explain the issues and to run over possible causes. Conflicting advice and answers had been given by several tradesmen previously and to be honest I was at my limit with the house stinking of sewage. Again, Mark sent Gord out and some investigations began. Mark concluded it was without a doubt a septic gas issue and worked hard on my behalf to get this issue solved once and for all. Mark came by the house today for the first time, he hadn't even got inside the house before finally confirming to me what I have been trying to tell tradesmen for the best part of 3months...that the smell was coming out of the septic covers outside and that the inlet and outlet pipes were located right next to the tank covers. He came inside and looked at the furnace and discussed his theory with a plumber from a different company who was already here trying to source the smell. An action plan has been put in place now to get the house smelling as it should be and not like the inside of the septic tank. To Mark, Gord and Jenny....thank you. Thank you for advocating for me, for talking me seriously, for being professional and reassuring in your nature and for being efficient, effective and hard working. Your effort, time and hard work has been greatly appreciated and I would highly, highly recommend Hydraclean to anyone who will listen!

Mark and his team at Hydraclean are true professionals and are a pleasure to work with during what are often considered unfortunate events in your life. I've used Hydraclean twice in the past five years for water damage in my home. They were very prompt and acted quickly to mitigate any further damage. They coordinated with contractors on any work that couldn't be completed in house by their awesome team and I felt completely confident in knowing my house would be repaired to a level even better than before the damage. They communicated along the way and kept us informed. Thank you so very much for all of your help! Our house looks amazing thank to you all.

I have used Hydraclean several times for issues that have arisen in various properties. Mark and the team are amazing. They are professional, respectful of the space, on time, and a pleasure to work with in what are often challenging circumstances. Hydraclean is my go-to company for any issues related to fire, flood, mould, etc. I highly recommend them. If I could give more than 5 stars, I would!!

Ask almost anyone in Grand Forks what HydroClean has done to this community. Lived in a rental with no power in the bottom half of a Townhouse in January. “I’ll get an electrician” was the last I heard of them. 3 months later they finally came. I’ve since found other accommodations to rent thankfully. I’m still not sure if the place had mold or asbestos?

I would recommend HydraClean to any one of my friends and family. They were quick to respond, incredibly understanding and helped me when I was panicking. Floods are no fun people but they helped calm me down and helped to accommodate my cat and me! Thanks again for everything

Mark and his team were extremely professional and knowledgeable. If you need a stress free experience I highly recommend.

Very thankful for the quick response from Tom & Mark and their team at Hydraclean in Grand Forks. They did an excellent job with restoration and then repair of my house after a burst pipe caused extensive damage.

Have used hydraclean multiple times on my properties due to flood or fire and Mark and his team are great. From first contact, to remediation to renovation, they look afyer everything. Have had bad experiences with Stutters, Belfour and especially Winmar, Hydraclean has never let us down.