Springfield Tent Rentals Inc.

Great experience! Thanks for your support, even throughout the pandemic and rescheduling. Springfield provided us with clear and timely communication. Their email and website does acknowledge that it can take some time to respond to emails, I recommend emailing and scheduling a phone conversation as the date of your event approaches. Sylvia is lovely to talk to and took time to review our entire order and make recommendations to ensure that we everything we needed for the day. I also appreciated the support and communication for set-up and take-down! The team easily found our rural location and they fully take care of set-up with confidence. We received our full order without errors! Also, no issues or concerns with the tent on our windy day. Thank you!!Our only concern was that the chairs and tables arrived a bit dirty and needed a good wipe down. A few chairs were unable to be used because they couldn’t be wiped clean; thankfully we had a few extras. Be prepared for the possibility of cleaning after the tent set-up and have extra hands to wipe things clean before your special day!

I am horrified and absolutely disgusted with this company. We had to cancel due to the pandemic and we emailed them because that’s the only way to communicate with these people and they made us email back and forth three times because the wording was not right and then they refused to refund our 1500 deposit or get this or reschedule our date! Criminals. They robbed us due to a technical issue of using the wrong language. They screwed us and took our money just because they could.

Very professional, easy to deal with and communicate with. At the time of our wedding, they were the only rental company we found that did it all; tent, tables, chairs, and the dance floor, lights and more, and have it set up. They helped answer any questions we had and assisted us in choosing the proper tent for our wedding. They made us aware of any details we needed to know prior to the event which allowed us to celebrate in comfort. It was an added bonus having one company able to provide so many rental options that helped us choose them, as well as a good referral from several friends' weddings we attended. The day after the wedding we had a wind storm. We called to make them aware some of the tent pegs were loosening and the owners came out personally to make sure everything was okay and there was no safety risk or damage until the take-down crew could come the following day.

Your company has given us prompt and efficient customer service from the first phone call made to the last email sent!The set-up went flawless and take down as well; at least your team sure made it look that way!Special thanks to Sheri for ALL your help and suggestions; you’ve been awesome!

Pros:- respond to emails quickly- friendly staff- helpful with providing layout of tent space, visualizing prior to bookingCons:- dirty tent- holes in tent roof and windows- did not set up dance floor well in the grass (was very bumpy)- left plenty of zip ties thrown around in the grass after take-down, we had to clean up- offered very minimal discount after complaint was made

Wow getting ahold of these people is near impossible. If they had no stars that's what they would get!

Taking advantage if people who had to cancel due to pandemic. My original date was Oct 3 2020 and when i wanted to reschedule to sept 2021 told NO LONGER books after labout day. Refusing to return deposit. Extremely disaapointed in companies taking advantage of taking peoples money during a pandemic. I HOPE ITS a business that dies with this pandemic.

Such a great experience dealing with Springfield Tent, very quick response time. They even set our tent up a day earlier because it worked better for their schedule, which made our setup much easier too!! We had the oval 48'x70' tent and it fit 177 people very comfortably with round tables, 20x20 dance floor, 3 banquet head table, bar area, popcorn bar, cake table and we still had room to walk between tables. We would highly recommend them!