Consulate General Of The Republic Of Croatia

Decent place. Tight working hours make it a bit difficult to find time to get there. Although, once I was able to get there I had no complications. Just make sure to make an appointment by email.[Not related to Consulate] Also, there is a decent meat/deli place within the same plaza, not mentioned on Google maps, that sells decent roasted pork (it's not advertised anywhere, just need to ask for it).

Few years back when I was renewing my passport after many years not using it...I thought it would be so difficult but theStaff was so friendly n helpful..it was great and they got my papers back so fast before my flight. Amazing !!!

They deserve a negative five stars....I’m trying to get in touch with someone for the last seven months. When you call they send it to voicemail. I got in touch with someone they told be best way is email. I sent them a email my response was “I need to make an appointment and come in with my documents”. After that I sent 8 email to call me back or to make an appointment for me to come in. I I haven’t gotten any response to my emails. You can clearly tell that they are ignoring me. 8 emails and no response to the same email that they replied back from. I hope the Croatian government comes in and changes there staff because they are disgrace to the Croatian people. I know a lot of them and they are nice and really good people. Now my documents are over six months old which means I have to go back to Europe and get new documents and try it all over again. Thank you Croatia Embassy and staff.

It's very sad I have to get to Canada to get the best customer experience by a Croatian government employee. The man working there was absolutely wonderful, took his time and explained all about my case in details ..and I thank him for that. He single-handedly made my day.

Employees are so kind, profesinal and all the requests are done in highly profesional manner.

They do a good job of getting back to you in an appropriate amount of time.

Extremely professional!Just some tips:1. There's usually lots of free parking available, so you should be fine there.2. The door is always closed, so buzz in when it is your time.3. All the bathrooms in the complex are locked, even at ground level. The consulate will give you a key if you ask, but that's annoying because of Point 2, so just find somewhere else to go beforehand,. If you're early for the first appointment of the day, you might find yourself stressing mid-appointment like my sibling.4. Don't worry if your Croatian isn't perfect, their English is excellent and respected. The office is efficient, so faster for everyone to use the language you're most familiar with rather than create confusion with your other language.5. Always do your research. If you have a question: ASK! Lots of people have issues with Canadian names not matching Croatian birth names, so do your best to get name changes legalized in Croatia at your first chance. It seems Canada let you put down any name when one immigrated and this causes problems (e.g. Tomislav --->Tommy and such).6. They're really working for you. Be nice and patient. If they seem very particular about something, it's because they're worried the next step of the process could reject your application and that wastes everyone's time (see #5 above)7. They have a metal detector, so leave your tools of independence at home, but cell phones, purses and such are fine.8. Global Affairs Canada sucks to deal with, and having to pay the Embassy of Croatia in Ottawa for legalization is unfortunate. Write your MP and ask Canada to sign the Hague Apostille Convention" which would save everyone time on authenticating documents9. If you need documents notarized before forwarding to Global Affairs Canada

Decent access and parking. Tight working hours make it difficult to get an appointment. Information missing on the website and you can't find until you show up and then you need a new appointment like that they don't accept a valid Canadian ID (drivers licence) but need a passport as an ID to make a passport! Fix your beurocracy and accept legal ID for what it is, not what's easier for you to process and stop acting like a balkanski seoski ured.

The great service and person's are so great and friended tnx