Ponoka Hospital and Care Centre

Staff and cleanliness of ponoka hospital. I had Dr. CHAN who was very professional, intelligent and a wonderful caring side. Very impressed with my experience. Thank you so much!!

I've had to come here twice in the last three days due to heart emergencies. The nurses and doctors are amazing, the speed and attention they give you is unlike any I've seen at other hospitals throughout Alberta.

My brief time I spent in Ponoka after brain surgery was great, the best team round, a special shout out to the rehab team, Ian was able to get me back on my feet moving in the early stages of my recovery he remained positive and a bright light in a very dark time on my life.

Thank you to all the staff and paramedics last night for helping me. You are all overworked and underpaid, and COVID has worsened everything. Yes, things took a while, but I completely understand and so should others. You are NOT machines!!Thank you again from the bottom of my heart for helping me!! ❤️

Worse experience ever. Had to see a doctor after a work accident; all I needed was for the doctor to look at my injury. I sat and waited for over 3 hours to see the doctor. Keep in mind I was the only one in the waiting room. Staff is very dismissive and rude

First time I cam I was dismissed with a prescription had to return the next morning in severe distress. I had been fighting pneumonia & had complications. I am better now but apparently pneumonia means you need to be herded n forced into Centennial Center against your will and against any solid sense. Dr. Gilbert is the worst if she looks after you watch out for her railroading bullying tactics. Uncalled for and disrespectful. Nurses were good on the units though thanks to them

My kids were showing their horses in Ponoka today when I began having immense unbearable cramping due to miscarriage. I was emotional and experiencing debilitating pain so bad I could hardly breath or move. I reluctantly agreed to go to the hospital with my husband and they would not let him come in because our two toddlers were with us. I decided to go in alone because the pain was unbearable, although sitting alone in a waiting room was the last thing I wanted to do. The security guard directed me to go around the corner to register, where I stood bawling my eyes out due to pain only to have the nurse look up and tell me I needed to go wait to register. Did not even ask if I was ok. After sitting there alone for 15 minutes I asked them how long it was going to be (there was only one other person in waiting room) and if I’d be better to go somewhere else, and their tone was rude and again did not ask about my condition when I stated I was in unbearable pain. After half an hour of having no one ask me anything I finally left. I was in terrible pain for almost 2 hours as I eventually ended up going to Rimbey hospital where they immediately offered me a wheel chair and I saw a doctor within 15 minutes. Highly recommend driving the bit of extra distance to lacombe or Rimbey.

I am very blessed to have this where I live now a days. It sometimes can be slow but be thankful something like this is near by and can help you the best they can. The last time I was here I was not my self nor was I ever feeling good. But thanks to good Doctors and nurses I got the help I seek and regain my strength and my health. So I'm thankful for the staff and the doctors that are there to serve and to help those who need medical attention and help those who are needed. The plus side about this place, it offers a place for safety incase of any major storms that comes into town each year that summer comes. So don't be shy of coming here incase you need help or a place to be safe from any major storm events

For those complaining about wait times…. You are welcome to go anywhere else, I assure you it’s no better elsewhere. I’ve always had great care in Ponoka!