Midas

Went for oil change. This location is full of SCAMMERS, especially with women. Told me my 2021 Elantra was missing 2L of Prestone and charged me for it. Was checked by a friend later and the cap still had dust on it, wasn’t even touched. There’s no way my car was missing Prestone unless there was a serious leak which there wasn’t!! They also try to sneak in additional charges that make no sense. DO NOT RECOMMEND.

I have used this location a few times before without any issues and have had excellent service until my last visit unfortunately.I brought the household vehicle to get a switch from winter to summer tires and a wheel alignment on june 18 2020. I was first surprised when they insisted on me driving the vehicle up the alignment machine even though i signified to them the on top of being a very recent driver, this was not a vehicle i was used to driving very often. Oh well, it was slow but i managed.I had my 4 tires on rims in the back of my car, which had been very carefully loaded by me and my partner the day before after we had washed the car.When i returned, they told me it was done and only had one tire left to load in the car, they informed me i would have to back off the alignment machine as well, which again i found weird.When i got home, my partner went to open the trunk and immediately noticed a very evident chip in the paint on the back bumper with black marking. The black marking/ dirt came off revealing the gap in the paint. Now as i said we had cleaned the car the day before and this is a second hand vehicle we examined quite extensively before purchasing. We know with absolute 100% certainty that this gap in the paint was not there June 17th. Additionally, we take extra care to not mark that area by having a white sheet that can be unfolded to cover the area when we load and unload items. Additionally, the tires were not wrapped in bags like they usually had been in the past when i had gone to this location or other garages.I called the next day and brought back the car to voice my discontent and show them in person what i thought was negligence and i was met with a very closed minded attitude of denial which can be summarized as basically;we do this on cars that are worth way more than yours for years and we have never ever ever damaged a bumper, it was probably like that before you brought it, our employees are capable and they wouldn't have trouble lifting a tire, a tire could not possibly make a chip like this because its rubber... he then proceeded to say that anyways, the tires were wrapped in bags when loaded and couldn't have come in contact with the car. As you can clearly see in the picture in the garage entryway, there is no plastic on the tires, which i showed to him.I then asked what he could do for me to fix it or patch it, he said they weren't a body shop and to just go to the Mazda dealership and get a correction pen for scratches by matching it to the color code inside my door.Needless to say, i'm less than impressed with their ability to deal with customer's grievances when what was obviously a small accident happens. When i entrust my, or any vehicle to a business, i expect it to be cared with the utmost attention. That things happen sometimes is understandable, but to not take accountability for it and jump straight to deniability in 5 different ways is really off putting. At no point did they even consider that they might be in the wrong or offer to fix it in any way.I had until this incident no qualms with their services but i sadly no longer feel i can entrust a vehicle to them with peace of mind.TLDR: Went in for a routine thing, came out with a scuff mark in my paint.

Midas St Jacques Ouest from my experience, I can say that it is perfect because they have all kind of services for your car from the change of tires, oil and everything related to mechanics, brakes, suspension, shock absorbers, tuning etc.Honestly, I prefer a thousand times Midas, that to go to an agency where, they are to very expensive and informals

Been a long time customer here. They always spot any upcoming car issues, without lies. Good service. Do their best to take you in when you need and follow up on everything. Car check up during oil change is done properly

Excellent service. I was in and out in less than an hour. Changed my tires and my oil. Reasonable pricing. Will definitely go back.

David and Karl are very professional! They are honest and if I need any repairs on my car, I will only go to them! Check it out yourself and see!

Excellent service and honest service. We have come here often for our vehicle, and they do a fine job each time.

Wonderful experience. When all the other auto places tried to upsell our repairs, the MIDAS men were straight with us and honest about what really needed to be done. Quick, affordable service. Will be going back with our future vehicle needs. Would highly recommend.