Warehouse One Kildonan Place

Bought a new parka on Saturday, 70% off. Love the parka - has all the features I wanted: no fur, two-way zipper, pockets with zippers,warm, comfortable, not too heavy.

Used to be a cool store of neat fashions. Now it feels uninspired and the styles are more like what your grandma would think is cool. Sizes are limited in what's offered.

Staff are very friendly and helpful. Large range of clothing sizes, great for up to 4XL. Cute tops and dresses at decent prices if you wait for sales.

This location is the only place in the city I could find jeans that fit. The staff was helpful and friendly and I will definitely be back.

The lady who assisted us was wonderful. Very helpful and really nice.

Vienna and another lady working today were amazing. I was having such a gard time finding jeans with my weight gain abr not only did they find me jeans within my budget, but the jeans were way more comfortable than the ones I walked in with and they made me feel more confident. The ladies were awesome, they were checking sizes for me, and they were super kind and friendly

Staff are very friendly and helpful.Made lots great purchases on tanks hoodies and gift cards

Always friendly knowledgeable staff. Love the promotion where you trade in gently worn Jean's to be donated to a charity and receive a discount. Please keep bringing us these promotions. I love helping others and getting a deal too.

Customer service was exceptional. Product quality is great, love my jeans!!!

I was given wrong information about returning an item and I had the unfortunate circumstance to have to deal with the store manager who has absolutely zero customer service and people skills. She continually went on about “policy” and was refusing to do the return because it was Dec 27th. She said it stated this on the bottomof their receipts (which how wouldI have known this when I didn’t have the receipt?)There were no other customers in the store.I did not have a receipt and was advised at purchase I didn’t need one to make the return. I described the associate that sold me the item and she stated she didn’t have anyone of that description then stated she was going to “find out who was on the schedule and talk to them”. This SM completely lacks any sense of leadership and it was and utterly exasperating experience. I asked her if she could look up my transaction and she said her CRM had been having problems. (?) It became evident to me that she had made her mind up to not help me. I located the purchase on my banking app and she finally refunded me. She began to school me that “next time she wouldn’t do the refund without a receipt”. I guaranteed her I would never be shopping in her store again. She stated she had been in retail for over 20 years. As a CX professional my recommendation is perhaps it’s time for a change.If I could leave zero stars I would.