DFC Auto Group

The worst ever. Avoid at all costs.

Amazing experience at Downtown Porsche - even with my 2 young kids in tow, the service was consistently exceptional. Sales rep Eric Sun went above and beyond to ensure we got the best car for our wants and needs. And Jack the Porsche Pro personally ensured I had no questions about the various features in the car. Highly recommend checking them out if you are interested in a Porsche. Would happily purchase from here again

From the very first moment I walked into Downtown Porsche, I was treated as a valued customer. Initially I was nervous walking into this luxury brand dealership as I had visited another dealer and had a horrible experience and walked out feeling worthless... Downtown Porsche made buying my dream car (Porsche Cayman S) everything I dreamt of and much much more!! From the detailers, parts dept, service advisors right through to my brand ambassador Johnny Lorenz, I felt amazing and completely confident that I made the right choice choosing Downtown Porsche! I highly recommend DFC to anyone even if your not ready to buy, they still will treat you with absolute respect and are happy to provide answers to any and all questions... Thank you for everything!!

The experience at this dealership has been simply abysmal. Taycan drives well but poor quality. Fewer rattles in my 2015 F150.Got a new Taycan 4s. Will be going to the dealership for the 4th or 5th time in 5 weeks (second time this week).Picking up the car was an excersise in sitting in the car for 2 hours to try and get the login and radio setup. The salesperson just gave up and said it might fix itself. No proper instructions on the car, nothing.Then the rattles. Second time going over to try and fix today.Software is buggy, multiple error messages, often unable to connect.Yesterday we couldn't even turn on the radio.First time trying to charge at electrify america, spent 30 min on the phone with them to try and make it work.This week, went to get rattles fixed and the winter wheels and tires mounted. They call us and tell us that the wheels and tires are not paid for. We send over the bill of sale that shows it. I guess service is too lazy to ask the salesperson.Then they mount the wrong wheels and wrong tires. Good thing we have a picture of the ones we bought, off we go to the dealer again this week.Leather on the steering wheel is also scratched after today's visit. The answer: We wrap the steering wheel. Nice.The taycan may drive circles around Fords and Mazdas, but this dealership has a lot to learn about service, and Porsche has some homework to do on quality.

There's no Audi dealership next to the Porsche Dealership at all the picture is sadly a lie. The Audi Dealership ship is actually further down the road.