Dan's Diesel Towing & Repair

Attention Truck drivers!!!! Please don't use this shop. They don't know what they are doing. I did injector cups on my truck, they charged me more than 40 hours of labor. Cost me 9000$ for injector cups and diagnostics. Took almost 10 days for repair. They will rip you off. They never asked for authorization for repair or extra time. Group of liars and unprofessional mechanics. Don't go there!!!! Wasting time and money.

Best experience I have ever had, very fast so I could get back onto the road . Affordable. Katie is truly amazing!! Thank you Katie and all the guys there. Appreciate you all!! Will definitely go back for any service I need in the future!!

I happened to lose not one but two drive tires in the Pilot parking lot at night. Service tech Aaron spoke with me and assured Dan’s could repair my truck. The next morning I checked in with Katy who was genuinely courteous kind and understanding to my situation. I left my cell number so I could be contacted. As I waited in the Pilot drivers lounge, Katy didn’t call, but took the time to walk over to the lounge to give me an update! Then when truck was complete, again, she made the walk!! A professional service was fine to my truck! Great customer relations. To Katy, Jon, Drew, Aaron, and the rest of the crew, I truly appreciate your kind, professional courtesy!!

I just paid over $1,400 for a simple winch out on a Saturday at 2:00pm, less than 5 miles from their station. The attendant said it would be after-hours rates, but did not tell me until after it was completed that the minimum price was $1,400. She also refused to give me a price list to validate the claim that those were standard rates, and blocked our truck from leaving until the bill was paid, threatening to tow it.Never, ever again. I deal with many tow companies across many states, and this is absolutely ridiculous. I will be contacting local law enforcement and the BBB for this unethical business practice; to perform a service, without price authorization, for a ridiculous price, and demand payment without justification or they will incapacitate your vehicle.

Always greeted with a smile. Between the front desk and the techs all of the questions I've had are answered and explained. Very welcoming offer you a spot to sit and wait if it's something that won't take to long or a larger area next door where you can grab something to eat. If you need a ride to check into a hotel while they work on your truck or could take longer they provide a ride with no hesitation. They also jump when your stuck on the side of the road in any weather to make sure your safe and not freezing in these cold minnesota winters. I would definitely recommend them to others as they are very respectful to everyone's needs no matter the time of day.

Be specific with what you need. Dan's diesel took care of me fixing/Patching a company trailer. Fast I was very pleased. They can get you going fast or in a timely manner. Thank you Dans

I pray you never break down and have to use Dan’s Diesels! The time it took to repair my truck was TERRIBLE (44 DAYS), their quote means nothing, it took 8 days to take the motor apart and provide me a quote of $38,500 for an overhaul. After I put $10K down, the very next day I was told I needed new camshafts which would be an additional $5500 even though they already spent 8 days taking the motor apart. Two weeks later I was told I need a new turbo & actuator adding another $7300, day 40 was told I needed a new air compressor. When it was time to pick up my truck I was told the total was $64k but Kaite was able to negotiate it down to $57k with the owner. POOR CUSTOMER SERVICE, I was consistently lied to about the completion date, had I known it was going to take that long I would have not lived in a hotel for 44 days, but instead went home. I felt stuck, most days the temperature was below 0 degrees and it is a small town with no Uber/Lyft to pop up at the shop daily. The mechanics at the shop do not know how to do an overhaul so my motor was shipped to their Willmar location without my consent extending the completion date. If I knew they were going to charge me more than quoted, I would have never put down the $10k and would have bought a new motor. I called their main shop in Sunburg to speak to the owner Dan, was told he would call me back and I never received a call from him. I was provided with Dan’s email so I sent an email with a 2 page attachment that outlined the timeline of events and my experience with his Alexandria location, Dan never called me or returned my email.

My name is David, I'm an otr owner operator. I was experiencing an issue with my truck, stop in to talk with the great people at Dan's for help. They diagnosed the problem come up with a solution and had me back on the road in 2hrs.Thanks Dan for such great service.

Without coming just $600 charge. And they don’t know will fix or not. I am agree to pay but what for? Suggestion mechanic should be able get connection with customer. And then your business always get 5 stars.

I’m an OTR truck driver and had a load to get from West to East… going trough MN before stoping for my 10 hour break in Alexandria Pilots truck stop my truck started vibrating and i stopped to check it out on the side of the road! I was 20-25 miles away from Pilot!When i opened the hood i had oil everywhere… called the nearest tow company Dan’s Diesel towing and repair ( a friend recommended them)Katie answered fast(it was arround 2 am)! Jon got The tow truck where i was as fast as he could and helped me get to the shop in Alexandria MN (Dan’s Diesel inc)!Even though the shop was closed on Saturday he checked the truck out to see what the issues can be besides a broken oil pipe that goes from the transmission to the oil cooler!To make the story shorter i ended up having a bad transmission because it went out of oil , a bad clutch because of the vibrations that were created by the transmission, oil lines that go the oil cooler , a lot of work had to be done! The parts are realy hard to get these days but Jon and Katie and Pat tried their best to find the parts as fast as they could!Usualy to get a transmission and a clutch in most shops takes over a week … i got everything done in a few days!Besides Jon and Katie i also meet the entire team Nathan, Pat, Aron, Ryan, Dan and all are professional and nice hard working people!Jon and Katie got me from and to the hotel daily , treat me good… just amazing people!Whenever i will have repairs or when I’m traveling through Alexandria MN will definitely stop by this shop! Amazing people.Amazing service!Thank you guys and special thank you Jon and Katie who were the best people i’ve meet in a long time! Wish them all the best!Be safe out there drivers and whenever you have issues with your trucks you can definitely trust Dan’s Diesel inc professional service to get your truck back on the road as fast as possible!