Once Upon A Child, Red Deer

They take bits and pieces of sets when purchasing, then leave the rest behind leaving it useless. Pay very little for taking toys worth a lot of money. Better off selling privately.

Drove all the way in with 4 bags of clothes ( all clean) and was sent away because they weren't in boxes or bins!! I'm sorry...but that's the silliest rule I have ever heard of. You have clothes hanging throughout the store that is much dirtier and less clean.What is it that they are worried about?!?what is a box going to change? I won't be back unfortunately. Bring your stuff to Blackfalds happy camper, they don't care about silly stuff like this.

BUYER BEWARE. If I could give this place zero stars I would. I bought my son a winter jacket and he tried it on and it fit so I took the tag off. When he wore the jacket the zipper broke off. I would have expected them to do something more than 15% off another jacket. They told me they couldn't buy the jacket back from me because it had a broken zipper. But they were fine selling me with a faulty zipper. I am very disappointed and I will never shop there again and will tell everyone I know how they treat loyal customers. Stay away from this place!

This store is always clean and well stocked. Prices are cheaper than most other second hand stores. I frequently find items that are new with tags on them. Great store for parenting on a budget!

Wonderful store to shop for children's things. It is a must visit:)

Manager was beyond rude and unprofessional. The girls working there looked embarrassed for the way he spoke to us.Won’t be back there again.

I just came from out of town to drop off a small bag of baby clothes. They advised me that they now have a box or bag policy in place and would not accept my items. This is pretty disappointing as I shop here often and bring things in often and have never been notified of this. After asking if an exception could be made this time and I would be aware of the new policy for next time, I was still turned away. Poor customer service and it will impact whether I return next time.

I had to change my review from 4 star to a 1 star after discovering this. I brought stuff in to sell, they took most of it except a few pairs of summer shoes, which i was surprised by, since they are in excellent condition. Regardless no big deal BUT I had purchased a pair of rain boots for my daughter, which she loved and was wearing for almost 3 weeks when i discovered that this place actually sold me boots were one foot is a size 9 and the other is a size10. WHO DOES THAT! In All Of My years of buying shoes from this place i never would have thought that i needed to double check to make sure they were the same size.i will never go here again.Lots of variety for all ages. The staff here is helpful, kinda. Easy parking right out front. The store is very organized and easy to navigate. I will be bringing cloths in to sell and will update my review after to let you know how it went.

Went in today with 4 bags of clothes and got denied because they weren't in a box or bin what difference does it make if it's in a box or bin waste of time

This is the absolute worst place, we took in six boxes of toys and clothes (we called ahead they don’t allow bags) we received hardly nothing for the items that are in excellent condition they had items on the rack that where stretched, over washed and faded but since they where “big brand names” they where on the rack for quite the profit . Value Village takes donations and they give you a 20% off coupon no matter the size of the donation I feel that stretches a lot further than what these folks are offering. I will never support this business again.