Glenhaven Memorial Gardens

We wanted to express our gratitude to Gail Hughes for her continued patience and guidance in the very personal process of funeral planning. Gail's honesty, sensitivity and knowledge is second to none! We would definitely recommend Gail's services.

Fairly well maintained grounds, no issues gaining access to our loved one. Staff have been friendly.

My name is Connie See and I just finished an appointment with Richard. He was very professional, efficient and amicable. Together we went through all the funeral arrangements for my beautiful sister, Vickie who is terminally ill. My family has always dealt with Glenhaven and I have nothing but praise for your services.Thanks you, Richard for your help and understanding during this very difficult time.

Perfecto. Lugar hermoso

KEEPING FAMILIES HOSTAGE IN PERPETUITYOur four parents are interred at Glenhaven Memorial Gardens by ArbourMemorial (GMG), Kingston, having purchased the plots when theorganization was first setting up shop in 1970. The prices wereaffordable but still had to be paid for in installments. The appealwas the perpetual care. GMG’s were excited to get them as clients.Read on to see why.The last of our four parents passed away on October 1, 2018, andbecause she was living out of town, local arrangements had to be made.Family members travelled from the southern US and western Canada. So,we had no choice, the interment had to take place on a Saturday.The undertaker warned us that there would be a surcharge for theSaturday burial, and that we should contact GMG for the details.In meeting with the GMG representative, we learned that for a weekdayburial the cost would be $1,030 plus tax. Oh yes, and because it isSaturday, the “Miscellaneous Service” upcharge would be $1,500 plustax. This was substantiated with a list of Service Fees, June 24,2018. The surcharge for the last two burials we had on a Saturday was$285 for each one. A 550% increase was a shock. Total cost forSaturday interment, $2,530 plus taxes. What choices did we have? Wehad no other alternative, then to bite the bullet!!We were counting our lucky stars that the burial wasn’t two day later,on Thanksgiving, when the Miscellaneous Service charge would have beenan additional $1,300 plus taxes, for a total of $3,830 plus taxes.Now what’s involved in this pricey undertaking: 1.) a backhoe, runssame cost on weekends @ $300; 2.) An attendant directing to the site,getting time and a half, 4 hrs at $300 and 3.) a labourer to do thedigging, getting time and a half, 4 hrs at $300. Taking a wild guess,the cost to GHG for a Saturday funeral would be $900. That leaves aprofit of close to 200%. That’s a pretty good return in any portfolio.And they say that grave robbing is illegal these days!!

As always, a beautifully kept resting place for our Loved ones.

The lady in the office was very kind and helpful. She assisted me in finding my friend's grave, and her kindness really helped me, as I was feeling very fragile.