Best Western Plus Mission City Lodge

King suite.. there was a blunt on the balcony. I paid a 250 deposit with emphasis on no smoking. If I didn't find it and chuck it off, I'd be paying 250. If a maid does an actual round. The room is OK, the desk is OK. They don't have glass anything. Ran to the dollar store for wine glasses. The pool is a pool, nothing fancy. If this is plus, what's the Best Western? Restaurant closed. No room service or food available in house. Just not great.

This hotel is in a great location for my needs and I have stayed there before. The staff is friendly and the breakfast bar ladies and helpful and very nice. I booked a king bed and when I checked in, the bed was wonky (lower at head and higher at feet), we asked to change rooms and were told they didn't have any other king beds. This was at 3:10pm and check-in is 3:00pm. They offered a double queen bed. We moved and I noticed a bit of an unpleasant smell but opened the window and hoped it would clear. When we returned from our event the smell was back and we could not get rid of it. It was very late and although they offered to move us to another room (why didn't they give us that room to start out with) we decided it was too late to have to relocate. When I talked about the problems when we checked out I was told that because I was on the Government rate they could not offer a discount or any points to compensate for the poor experience. I was very disappointed with this stay at the Mission Best Western. This is a surprise because I have stayed there before and not had problems with the rooms.

Staff is great got us moved to a a different room as people above were hooky noisy

Great rooms, clean. So appreciated being able to bring our dog. Breakfast was amazing. Great experience. Excellent people too.

This place is the best location if you are wanting to take in some of the mission races. Rooms are decent and they keep them very clean. Service is very good as well. Will stay here again.

The room was spacious but quite old feeling. The pictures they show online are of the new part of the hotel but they put us in the old part. The stay wasn’t bad but nothing amazing. Around 11 at night the area turns a little sketchy and I was concerned about my vehicle but it was fine the next morning.

They had kitchenette which was of no use for us as we just stayed for the night. Not many options for breakfast. Other than that, room was good.

I stayed here for 3 nights for a community event. The overall experience was okay. However, the employees working in the breakfast area were rude and disrespectful. They were often ordering the customers what to do in an impolite manner. I witnessed even children being communicated this way. However, the room service, the front desk and so on were decent.