ServiceOntario

The new lady manager was a very rude person and unprofessional, she didn’t know her job 100% , she was not qualified for this position, just screaming And saying I didn’t have time

Awful experience, there was a huge line and 3 agents at desks with only 1 person helping people. I went to change my last name on my health card and drivers license and they completely missed doing my health card, even though I filled out all the forms) so I ended up having to go back and redo it (to a different location obviously).

I usually use this location because it tends not to be as busy as most locations and as usual there were only 3 people there ahead of me ..service was friendly and professional. No complaints for a goverment service

Despite there was only 1 person working in customer service, he was fast with each client, very helpful, with a good attitude and smiling, even though it was about closing time. (It was today). Thank you :)

I am here in Service Ontario branch, very quiet place. It was very fast and the staff are very pleasant and helpful, just took me 5 minutes for my Health card and driver's license address change. Cheers guys

I went to this location at 9am on a thursday when it just opened, i was the second person and there were two counters open, quick 5min in and out!

Been there for health card. Staff is not good nor cooperative. When I reach there they asked me about my home country passport that doesn’t make sense because I am here on PR. Totally waste of time

I will never understand why the Government of Ontario would provide the administrators of this location with a license to run a ServiceOntario.During my Saturday morning visit, the facility was extremely unclean (no one bothered to even sweep the floors before opening), a dirty white towel was sitting by the window and again, no one cared enough to pick it up. People can tell it's been years since the wall paint and ceiling tiles were maintained or taken care of, furniture is clearly at the end of its service life.While I was there, at least 3 people were requested to pay service fees and all 3 alleged they shouldn't have to, the managers' response was I'm sorry but it's per the system". Not sure if the latter is a fact but I found this very disturbing. I've been at other ServiceOntario locations and have heard complaints but not to the same ratio."

Small centre. Not too much space for waiting / sitting. No token system so you need to stand and wait in the queue. Good part is that this is the only office open on Saturday near the Oakville area. I went on a busy Saturday morning and my turn came within 30 minutes of waiting.

Pacific Rd Service Ontario, terrible customer service . I stood there alone for 5 minutes as the only customer while the staff had a chit chat . Finally one female employee looked «  be with you when I finish this «  I walked away unserved . The Fairview branch is fantastic on the other hand .Nels Moxness