Anytime Fitness

Use to be 5 star but place is going down hill, only gets new useless equipment, has 1 shoe rack that can only hold a few shoes then complains if you put shoes beside rack or in locker, I've been putting my shoes beside the rack for 3 years now never was a issue now that staff changed its a issue I guess we are suppose to stack shoes when it's busy now since you can easily get over 30 people in the gym at once and the single rack olds 18 shoes at best, to bad they don't have enough money for a second shoe rack like most gyms, also wasting board space pushing job availability for stores the employees friends and family work at, like why do you need a whitespot add at a gym......

Scammers, apparently buried the detail that you will be charged for an entire month if you do not cancel auto renew before canceling membership way down in the contract, which their support then lied about sending me. Avoid at all costs.Equipment is frequently broken, of the 3 ellipticals rarely are more than 2 working and often only 1 is working. Don’t bother reporting an issue, I reported multiple times and never received any response.

This is an awesome gym. All equipment is new and well maintained. Private change rooms and shower rooms.

Killer spot just subscribed today and got my key fob on the spot even thou no one was working there great environment and plenty of equipment to do all you need to plus showers and lockers great time I killed it in there plus I work long haul so I’ll be going to these gyms across Canada forsure

Don't recommend them at all in Terrace BC.Tried to work out a drop in or a 5 day pass rate. While working here.They said no day rates and need to sign up for a month membership. If your looking for a gym with a great dropping rates go to the Fitness Centre at $5.50.

Quiet, nicely equipped gym and highly recommend if you like dealing with terrible customer service, hard to cancel membership, expensive membership.I got a membership a year ago, signed a contract for a year. After a year had passed and not using the membership for 10 months I decided to cancel. Unbelievably hard to cancel a membership that you yourself had upheld the contract terms and had surpassed your term of contract. Absolute joke of a company, I would tread lightly when dealing with them. Support local and go to a non-commercial gym.

The gym might seem great when you first walk in and are actually using it for working out however trying to get ahold of anyone who can help you is impossible. You cannot go through your gym and must call in. I was charged for months that the gym was closed during COVID-19 and the gym wasn't accepting gym membership pauses or cancelations because they decided to stop taking phone calls. Not only this they proceeded to charge for the following month. When I called about it they said that they were calling the 20 days they were closed 14 days of maintenance" which they say they are allowed to do in a year

This is a horrible company to get a membership through. They advertise a no contract option. On advertisement, it said no contract. So, that's what I went for to try the gym out. Paid just over 100 dollars for 2 weeks. Not bad price. But I decided I didn't want to continue at this gym. Thinking I didn't have a contract I didn't think I had to worry about it. I was wrong. They continued charging me and told me I had to cancel the membership. After saying that I got the no contract option advertised, they said it was in the agreement i signed and needed to read the contract better. I'm a truck driver and I don't have much time to myself. I have to go to the gym to cancel. No way to do online. So, I have to waste a 500+ day at work to go cancel the membership" so I don't get charged for the no contract option I paid for. Customer service is horrible. And will not even try to help me cancel my membership or reverse the charges for not using the gym after the 2 weeks as I had thought it was a no contract thing. All they care about is getting money. Don't go here.All I keep getting from customer service is

One of the terrible service which I never received in Canada. Policies are made in way that they can screw your money. Please make sure you that you read all TERMS and CONDITIONS. I never seen anything like, a gym need a 30 day notice period to cancel. Even after my contract is completed. Which is totally unfair. Seems like they doesn’t the meaning of Contract.On the other hand, in my term I haven’t seen any fitness trainer at the Terrace branch and no virtual classes as mentioned on the website.Few weeks cleanings also not observed. If you are looking professional service this not a place their customer are terrible. Pathetic service HIGHLY NOT RECOMMEND at this location.

Nice and clean. Great equipment. The people working at the actual location are awesome. The site2gym chat and phone customer service could definitely use some improvement though. Shout out to the lady working in the gym office that fixed a couple of the site2gym customer service screw ups for me!