Sunbelt Rentals

In September rented a concrete planer. We paid for the insurance on it. The cutter bits fell off. When we returned the equipment we told the guy and gave him the pieces that had fallen off. Was told that it happens. We did not finish the work.Then the following month when I received my credit card bill there was another charge on it for Sunbelt.Called them and was told that the cage is expensive to fix and that the customer is responsible for a portion.I told the guy on the phone that should be stated verbally to the customer.Never again!

After some false advertising on the website apparently the unit I ordered doesnt exist and they have no units for me.Big waste of my time...

It's no longer CRS , now it's Sunbelt Rentals

I rented a telehandler from sunbelt rentals beginning on June 7 2019. I had made an agreement with a rep named Tony for a monthly rate of $2,800 plus $150 for delivery and $150 for pick up plus tax. On June 14th I recieved my credit card statement and noticed I was charged $4238.63. I contacted Tony to discuss the additional charges and received no response. I attempted to contact Tony several times after to no avail and also to arrange pick up. Finally after leaving messages for Tony I decided to call the office on July 8th to arrange pickup to find out that Tony was no longer with sunbelt. They picked up the machine promptly. The following week I there was another payment processed on my credit card in excess of $986.60 with no explanation.A $3,503 forklift rental ended up costing me $5225.23The machine was new and worked well for the job I needed it for. That is the reason for the only star.I would not recommend using this rental company and will not be using them again.

Dealt with Haris at the Stoney Creek location. I ended up not being able to use my rented machine at all because my backyard was too soft. Haris was very understanding, fair and kind. Pleasant experience even though my project didn't go as planned.

Friendly staff