Progressive Automations Inc Canada - Electric Linear Actuators

The engineers and sales staff are professional and knowledgeable. We lost a mounting guard during assembly and their team managed to locate one and get it to us in a couple days at no cost. Great service!

Greg and Daniel were wonderful. Had a shipping issue with UPS - NOT a Progressive Automations Inc. glitch- and between these two gentlemen it was straightened out for me and all went well. Very professional, polite and most importantly- effective. Very satisfied with the customer service!

We originally used another vendor's linear actuator which they recommended for our hood opening mechanism. After spending hours doing the install it failed miserably. We then contacted Progressive Automations and were immediately assured their engineered Hall sensor actuators would do the job. Since installation the actuators, controller, remotes and rocker switch have worked flawlessly. They saved us countless hours of research and development. Their technical and sales personnel are great and respond immediately. We wouldn't think of using another manufacturer's product.

Bought Arduino kit for my kid and shipping was fast and was delivered on time as promised. Packaging was great, and they made sure the kit is safe during transport. Great job by the team.

Helpfull service advice for relay circuits to control actuator. Good resources on website. Immediate shipping. Works well.

In my past experiences with similar companies, as a small volume client I have been treated as less important by other companies. Joyfully this was not the case with Progressive Automations. Everything was shipped out extremely fast, and even dealing with a small partial return was a pleasant experience. The products are solid, and the customer service is just outstanding. I would strongly recommend PA Inc to anyone with automation needs. I look forward to my future orders with them.

Progressive Automations provided excellent support for my recent actuator project. I purchased a 24V linear actuator to open and close a hidden pantry. Due to my faulty installation, the motor burned out on our first try. PA ordered a new 24V motor to exchange for the 12V spare I had purchased and installed it for free. I'm very pleased with their post purchase product support. Thanks again PA!

Excellent customer service! Gregory contacted me quickly with details for a successful order and shipped it out that day for 2 day priority delivery. Had questions after install and Gregory responded quickly with all the necessary procedures to set up my controller. Very professional company!

Our company has been working with Progressive Automations for a year now, and each order has been a great experience. We have had two issues that required attention from the company: One product was damaged in shipping, and one was missing a power cord. Each of these issues were resolved ASAP with no issue (David in customer service is always helpful and quick to respond with the answer we need) We will continue to work with Progressive Automations for our linear actuator needs.

I have ordered 8 replacement motors, PRT-14-100, for linear actuator PA-14P-6-35. All 8 have come with the wrong thread size. Actuator thread size is 3.5x0.60 metric and the replacement motors are 2.5x0.45 metric. I had to get them all machined (3 screws for mounting). One of the 8 motors came with cut wires, I hope there is enough wire left to be able to use it. I have used 2 of the replacement motors and noticed that the springs for the grounding brush doesn't appear to be the same type and quality as the motor that comes with the actuator. The motors usually fail once the brush wares down, but the replacement motor springs are weaker and are not able to apply enough force to keep the grounding brush pressed against the rotator and cause the motor to self destruct once the brush reaches half life (around 100,00 cycles). The springs are smaller.The actuator its self is a good product and I would recommend it for applications of 100, 000 cycles or less but the replacement motors are not compatible and not the same quality. Unless you are comfortable with drilling and tapping new holes you will not be able to use it.