Aritzia

Very rude staff. Wanted to do an exchange and the employee was very unhelpful, rude (yelling and being aggressive toward me). If you need anything done here that requires effort from the staff, I'd consider going to a different Aritzia.

If you want good customer service go to the other Aritizia store on 1125 Sainte Catherine not the Eaton one.They are more professional and more helpful in handling customers.My Superpuff needed zipper fix and the lady in Eaton center was so cold and unprofessional, told me she cannot help and to go back and call the concierge at home, not giving any more information, when I asked her to take a quick look at my jacket zipper because it looks ok but it is not working she refused and acted like I was wasting her time!I went to 1125 store and the service was amazing, the employee there carefully looked at my jacket zipper, gave it a try then explained me how their tailor service works and If Im ok with getting my jacket a week later. She gave me a receipt and told me they will call me when my jacket is ready!I was really happy with their service!I told my friends about it and they said they experienced the same rude unapproachable service from Eaton branch employees and they agree the ones on Saine Catherine branch are always offering better services.

went on december 19th and the girl who helped me was so nice!! i didnt get to see her name but thank you for helping me with the superpuff jackets!!

A girl with flower silk necklace, she was very welcoming and helpfulThank you

Sooo over-hyped and over-priced...Americans loooove Artizia.Garage, Reitman's and Dynamite are so much better!Not impressed. I find the clothing very boring.

Went to try on some pants. When I was done I was I was looking through my bag for my shoe horn (it sounded like I was just searching through my bag), the sales associate opened my changing room curtain without my consent to see if I was doing “okay”. And that was not okay to open my changing room without my consent and to assume that I was probably shoplifting by looking for my shoe horn. Didn’t want to cause trouble by speaking to the manager since it was clear what kind of culture they have at aritzia, it’s better to use my local guide platform for the whole world to know what kind of brand these sales associate stand for.

Terrible service!!!!! Whoever is in charge of the girls working in this store need to do something, I love Arizia, but these girls who works in Eton Center store are the worst, can't use not friendly because they are basically mean. I would rather walk a bit more and go to St. Catherine store, it's a much better experience.

My daughters love this place. Pricey as hell, but I guess fashion is money

I am a Black American woman. This is my first time in Montreal for the jazz fest and Aritiza is one of my favorite stores. Not one employee greeted me but looked me dead in my face and didn't say Bonjour" "are you looking for anything in particular"....Nothing. This was also Including the only black woman that was working at the time. She too stared and didn't say anything. Needless to say I didn't buy anything and won't be back. If I could give this location zero stars

Very bad service. I never have a good experience here. I prefer the one outside on St Catherine than this one, they have more items also the service is much more better.