Nives Travel

Best travel agent. We have been using Nives travel for years now and never ever had any problems. Definitely would recommend Nives travel for all your traveling so you can actually enjoy your vacation and not worrying about your traveling

last Wednesday I had my scheduled to return flight from Sarajevo to Frankfurt then to Toronto and back to Windsor. Toronto Windsor gets canceled on daily basis which I was well aware of since traveling to Europe same flight was canceled and I had to drive myself to Toronto 3 hours before the flight. fast forward Air Canada decided to cancel my entire trip because of that Toronto to Windsor flight that gets canceled and left me hanging at the airport with a 5-year-old. one of the local agents that work for Lufthansa help me get a hotel room and apparently schedule me for another flight next day. next day same thing happened 7:00 in the morning. I did not know what to do so i WhatApped Nives travel and guess what she replied right away and help me book another flight excluding Toronto to Windsor which was causing my entire trip to get canceled by default.Nives is very committed to her clients. it hasn't been the first time that she went above and beyond to help me.

Five stars for Nives and her company. She spent many hrs on Sunday to help me get rerouted as my flight from Europe got cancelled last minute. She cares about her customers. Thank you for making my trip easier and more enjoyable regardless of circumstances and chaos at the airports.

This is definitely NOT the same Nives Travel that we've loved for over a decade. What was once an absolutely stellar travel agency that we used a dozen times... is now reduced to a shell of its former self. When you send an email they don't acknowledge receipt or if they are even working on your request. Two more polite attempts to get an update on any progress and nothing.By the looks of it, this seems to be a recurring issue (non-responsive customer service).We would love to keep our business with someone we have come to trust... but with such a significant drop in customer service, we simply have to move on.I wonder if there is new ownership...

They helped me arrange my sons fight for Christmas got him home with me!!! So thankful

Very knowledgeable, helpful and accommodating!Nives has supported me with travel reservations and connecting flights and is always quick and efficient!

Nives booked the best vacation ever for my family. I know she would for others too because of her intimate knowledge of Croatia and Italy. The vacation was better than I could have expected and it is because she asks and listens to give you what you want. Nobody else could have made a vacation that great. Nives is also one of the nicest, sweetest people you could meet. Don't think, just talk to Nives and book it!

Not happy at all. Called one day to book flights. Was told that they would call/email back with different options etc. I didn’t hear from them, even after sending 3 emails and attempting another phone call. It’s been a week. Nobody is that busy.They also haven’t sent a receipt for a payment made for my mother.

We have used the services of Nives travel on multiple occasions and each time, they have exceeded our expectations both in service and in getting us the best price for travel.They are extremely pleasant, efficient, competent, knowledgable and have a genuine interest in providing a completely seamless and wonderful experience. They go above and beyond what is expected to accomodate. I highly recommend their services for a no-nonsense, 1-stop shop for travel needs. This is THE only agency we and family will ever use. Thanks Nives for everything each time around! We greatly appreciate all your efforts!

My family and I dealt with this company for many years and I have nothing but best to say about this company. Nives did everything above and beyond to assist me of getting my refund related to covid-19 from Turkish airlines. Looking forward to purchase my next flights with her again. a+