Consulate General of Greece - Vancouver

Today my husband and I went into the Greek consulate to make an appointment for a national visa.We were surprised to see that Ms. Anna Karamaroudis was alone there, answering phones, assisting clients, and doing interviews. And all while being absolutely delightful to chat with. She was so lovely!She was extremely helpful to us and we feel assured that our time with her was the next step we need to get our national visa.Thank you, Anna, for such a wonderful experience today!

In general the customer service is poor with a few exceptions. and depending on the person who serves you.They do not accommodate the elderly or the disabled in any way. Where other Greek Consulates in Canada would send a representative to get to a disabled person’s residence, the Vancouver one does not.Practically that means tremendous problems for the person trying to get documents done.They are very disorganized and still function very ineffectively. Most documents could be easily done online and with the use of software programs where you can sign a document securely online. They refuse to do that. They expect you to have the money or the physical ability to travel from a different Province to get a document done!They don’t care if the person is 88 years old, living alone or with little income. They expect that person to be able to afford to take a plane to travel to Vancouver to get a document!!!They do not even help that elderly person get all the insane things they demand, like specific passport photograph requirements that only a specific photographer close to the Consulate can get right!They don’t care if that elderly person gets lost in an unknown city, gets frightened or confused, trying to navigate their insane bureaucracy! They don’t give a darn!In other words, they still function in the Middle Ages, don’t give a darn, are rude and unhelpful.

It's a very far journey for me to get there but when i do it always feels like home. The women are always super helpful and get the tedious government work taken care of. They have helped me and my family become Greek citizens. We couldn't be more proud.

I would like to extend my gratitude towards Anna Karamaroudis from the Consulate General of Greece - Vancouver.I walked into the Consulate in Vancouver to book an urgent appointment for a travel visa to Greece. She was working alone in the office whilst her staff were on holiday. She was fully booked until September with visa appointments and had mentioned that if I came back later that day with all my documents then she would do whatever she could to help me with the visa application.I came back with all my documents and she assisted me. We talked about South Africa as I am South African and she lived there for years working for the Greek Consulate. It was such a surprise to see her working alone doing everything from answering the phone calls, answering the door to conducting the interviews for the visa applicants.Anna’s work ethic is admirable. She’s helpful, professional, friendly and has excellent customer service.Thank you again Anna for your top notch service.Sincerely,Michael

I've been working with Anna Karamaroudis this past 6 months on acquiring Greek Citizenship. She has been nothing but spectacular! Our situation was a little complicated as it required us to first register my father's family tree, and from there, register my own and begin the process of acquiring citizenship. My Dad and I went down to the consulate from Kelowna to complete his paperwork and Anna was a rockstar. We were there for an hour and a half, my Dad was comfortable (he's 92), charmed and extremely impressed with Anna's ability to process our documents, answer questions non-stop with co-workers at the consulate and all the while maintain an entertaining conversation with us both.Against all odds she was able to complete my father's registration in just two months. Without her experience, Greek contacts, long hours and willingness to keep trying we would still be waiting. I went back down a few weeks ago to complete my end of the paperwork now that my Dad's is done, and it was exactly the same amazing experience. Next step will be a passport once the wheels of government complete their slow, methodical turns (hopefully 8-10 months).She will be leaving soon for a new posting in Greece and it was her objective to complete all the files she had started before she left. I am ever grateful that I was one of those files!Σας ευχαριστώ πολύ, καλό ταξίδι

I would like to take this opportunity to thank a very special Consular Officer.On Tuesday July 9 2019 my wife and I attended the offices of the Greek Consulate in Vancouver located at 688 West Hastings.Our attendance that morning was to acquire a travel visa. My wife having talked with a employee of the consular office previously thought we had all the required documents in order to obtain our extended travel visa.That morning we were greeted by an officer by the name of Anna Karamaroudis.It was immediately evident that Anna was the only staff on duty that day. The phones were ringing and other individuals were arriving at the offices requiring information and assistance.Ms Karamaoudis was amazing!!!! Not only did she manage all the telephone inquiries she also courteously assisted other patrons whilst assisting my wife and I navigate the paperwork and other formal documents that needed to be processed.My wife Heather and I would like to personally thank Ms Karamaoudis for her professionalism and caring manner in which she dealt with our application.Thank you.Nicholas and Heather

While my usual experience at foreign embassies/ consulates is mostly subpar, the consulate of Greece is an exception! Vasiliki, the woman who interviewed me, was very helpful, patient, and accommodating!

Had to come here to get citizenship for myself and my kids. Anna and the staff were wonderful to deal with especially since I didn't speak Greek. She made every effort to ensure I understood everything. After reading some other reviews all I can say is that you have to understand that things take time and you are not the only person they are dealing with and if they happen to be rude to you is probably because you went in with an attitude to begin with. You get what you give.Thank you very much Anna. See you soon for passports.

I had a great experience with the consulate. I went there for a tourist visa.They went above and beyond to accommodate my situation. The officer Anna Karamaroudis was very understanding and professional towards my application. She also mentioned when I should expect to get my visa Everyone I met at the consulate was treated with utmost respect. I am eagerly looking forward to my trip!

The best Consulate/Embassy staffs I’ve ever experienced. They are polite and super responsive in both email and phone. I got my visa in only 10 days without any hassle.