Trimtech Industries Inc

I contracted Trimtech to handle the assembly & installation of a ‘secret door’ in my home. The finished product is essentially an electronically operated industrial steel door with hidden hinges. I paid almost $6,000 for said steel door. Pricey, I figured, but it’s made to order, custom, etc. Fine.Over the course of multiple months the various contractors made trips to my home, with little noticeable progress. “I forgot this” or statements of the sort were common. By the end of it, they decided to stop coming, communication deteriorated, eventually leading to me having an incomplete $6,000 paperweight on hinges. The door also rattles, swings unevenly, & isn’t properly sealed to the outside, allowing dirt, moisture, etc. into the house. Not very ‘secret’....Disjointed from within with seemingly little to no communication amongst each other, Ken Ferris believes it’s okay to be rude & ageist to customers, & to top it, less than satisfactory craftsmanship. Incredibly disappointed!

Since switching over to Trimtech some 18 months ago as my primary supplier of HM doors, frames and hardware, I can honestly say that my experience has been 100% positive up to this point. Staff are knowledgeable, prompt and attentive. In an industry fraught with less than stellar performance Trimtech and the folks that make this company tick are the shining exception.

We make our own frames from sheet steel, design custom doors and frame profiles in our shop!!!Come in for a shop tour and we can show our capabilities ;)