Advanced Environmental & Restoration Services

They did the remediation they were contracted to do. They were given bad information by the mold inspector, so to say that they did not complete the work as contracted would be unfair. They did a flood cut, removed it, and sprayed the area. There was some minor damage to the surrounding drop ceiling and drywall, and we made no effort to contact them to fix it (nor did their employees make any effort to report the damage).There was still heavy mold growth on surfaces directly adjacent to the dry wall that we opened up and treated ourselves, but again this mold was _not_ in the report. Overall, the work itself was 3 or 4 stars (some minor damage to the area but the mold appeared gone where they were contracted to remove it). 5 stars is perfect, and the work was not perfect.The rating is for the unprofessional behavior following our first (2-star) review. We got 7 phone calls in 15 minutes (no voicemails), followed by an email and a text message with an extremely unprofessional tone (lots of words in caps, calling our behavior horrible"). Again

We were VERY disappointed. Our contract said that surfaces were to be hepa vacuumed and wiped down before being encapsulated. This was NOT DONE. We had to clean our basement before our new furnace could be installed...it took 3 of us 2 1/2 hours. We had to call them back for mold growth on surfaces that were supposed to have been treated. We have had severe medical issues because of the mold in our home and took this process seriously. We prepared our home - removing inside doors,walls, most personal items and cement stairs outdoors so that they only had to come and clean and easily put in our roof vents and french drain. They did not do the most important cleaning of the worst area! They also took a long time to get done because they had never been so busy"! I wish they had turned us down because they were too busy...rather than let us down with POOR work! They offered to respray our basement ceiling for FREE if I would give them 5 stars....but I will not lie to you! They were friendly and nice

Had a serious mold problem in the attic. After the assessment was done, Josh was quick to respond. Set up an appt. within a day of my contacting him. His crew was great. Sal and Frank were always on time, Josh and Sal were approachable and answered all my questions. They were easy to work with and did a very thorough job. No one relishes the idea of spending money for a problem, but if you have to correct a mold issue in the attic, I would strongly recommend Advanced Environmental.George B.

Advanced Environmental subcontracted our bathroom floor repair job to someone completely unqualified to do the repairs. It took 8 weeks to complete" a job that that they said would only take 2 weeks

Josh and his crew worked on our RV. It was full of mold behind the walls and under the flooring which we found after the purchase. They were prompt, courteous and did a great job for us. Extremely friendly and answered their phone messages when we left them. Tonya was a great help as well. We have recommended them to others already and would do so again. Thanks and good luck that new baby!

I had my house painted by them. Great job and a great price! I still get tons of compliments on the exterior paint job (a year and half later)! Thanks everyone!

We hired them to fix a mold issue in the basement caused by some foundation cracks. It was great to have both repairs done from the same place. Josh put us at ease right from the time he came to give us a quote. He was very responsive and made it easy to ask any and all questions we had. They stand behind their work and make sure the job is done right.

Josh and his team are truly outstanding. After dealing with many contractors and services over the years, I almost expect a level of non-communication and follow up. However, Josh stayed on top of my very difficult red squirrel problem and continuously followed up, which is impressive. Red squirrels lived throughout my attic and had multiple access points, so the resolution was not an easy one, but I believe we are now in the clear due to the expertise and persistence of Advanced Environmental. I would not hesitate to recommend this company to anyone and have already done so, in fact.

I could not be happier with the service we received and the price we paid. Unlike another local company we contacted, Josh and Tonya were extremely accommodating to our unusual situation. We own a rental house, and needed mold remediation in the basement and first floor. Since our tenants had to be out of the house for the duration, Advanced worked with us to schedule for minimal interruption into our tenants' lives. When an unexpected additional issue came up, they took care of it promptly, and again at a reasonable price. Their crew was very professional and friendly. I was extremely impressed with the whole experience. I hope to never need their services again, but if I do, they will be who I call. Highest recommendation!

Service was exemplary in that the representative carefully and fully explained each step in the process of extensive asbestos and mold removal. The time frame, the NYS agency involved, and the costs were well explained.Work was done fully and according to the schedule provided.We are very thankful to have used Advanced Environmental Services.