Kicking Horse Ford

Stephanie and Robin were both amazing to deal with, by far my best experience buying a vehicle to date

Thank you for fitting us in on a very busy Friday. Staff helped us with our brake issue while we were traveling through Golden. Staff was very friendly and accomodating. Back on the road within 8 hours. Thanks again Terry and Robin.

Just stopped in from Sherwood Park Alberta to see this small Ford dealership and see that they have the coolest front license plate for their dealership. I went in to ask how much for one because I was impressed with it and they simply without hesitation handed me one. I was fully expecting to pay for one,but they smiled and said glad you like it and have a great day". Damn

At first it has been a great experience to buy a car from them, super nice sales team.However they don't look to be mechanic for a penny. Can't fix many thing themselves and when they say they can the price is astronomical, you still have to pay the troubleshooting" despite telling them what was wrong at the time to drop off your car."

What a friendly bunch! I called to ask about parts availability and was warmly greeted by Robin. She transferred me over to Kevin in Parts and he too was very helpful - even though they didn't have the part I was looking for.It's so nice to talk to smaller dealers like this - something that is rare with the mega conglomerates that are prevalent nowadays.

I have had an overheating problem in my Prius. I have taken it to 5 other auto repair shops in the past 6 months, including a Toyota dealer. All 5 times the shops charged me for parts and labor and said the overheating issue was fixed". None of these 5 failed attempts were successful.I took the Prius into Kicking Horse Ford. They gave me a nice loaner car while I waited for the part to come in and the repair to be completed. Super convenient for me.These people at this Service Department (including the mechanics) are very

Charged 80 bucks to adjust my headlights. A two minute job at best. I wont be back

Not very impressed with this ford dealership. I took my f150 in to get looked at because it was making a sound kind of like loose change in a cup around the time of braking and shortly after stopping. So I asked to look into the brakes potentially.They were able to get it in quick to take a look. They said they could only hear the noise once when their technician was out driving. They said he checked my brakes and everything was good with all my brakes so he looked into other things. Said there was an exhaust leak and a ujoint was worn and they think that along with some rusty brake backing plates might be causing the issue.I picked up the car and immediately heard the ringing again. Not sure how they couldn't hear that. Then I decided to look at my brakes myself and when I took off my rear brakes the parking brake was broken and there was pieces floating around the drum causing the sound I was hearing. With the wheels back I took it for a ride and no more noise.Pretty upset I had to spend 160 for someone to tell me all my brakes are good when in fact my brakes were causing the issue. Let down that they didn't look Into this because the parking brake wasn't working at all. Also I've noticed that my brakes need to be bled and there is Air in the line and you can feel that when you apply the brake. Not saying this was them that caused this issue. But it would be hard for them to say all the brakes are good if this is happening.Just really don't think they checked the brakes like I had asked.Icing on the cake they said they would send a quote to my email with the issues I need fixed.. but that email never came. Not that I would ever go back there

I’ve owned 3 new vehicles in my life and 2 I’ve bought from this dealership and I cannot recommend them enough! Andy was our sales rep this time and took so much time working with us for weeks to find the perfect truck (even on her days off), and right at the last minute found us an even better truck/deal than we came for! We left with a brand new F150 and could not have been happier with the entire process! Terry made trading in our car super easy and gave us a deal we were super happy with, Robin is a financing guru and had us in and out so quick with the payment plan we were hoping for, and Andy made sure to take great of us and everything else, truck was delivered on time, full of gas, and spotless! This is a great team who really care about the people they’re selling too even after the transaction is over and making sure you get the best fit for your lifestyle! Thank you guys again!

Highly recommend the service department at this location. I dealt with Kristy in service on a time sensitive repair while travelling through. She was very efficient and accommodating. They had the parts ordered in and waiting for when my vehicle arrived on a tow truck, we put the vehicle straight into a bay they had waiting for my truck. The Tech LM did a great job on the repair, and came out to speak to me when it was all done with a few other concerns he found while making the repair. Pricing was fair and overall a great job by all. Thank you