Leon's Furniture

Our last purchase was a very bad experience here. We ordered a set of sofa and loveseat in December. They told us that it would take a max of 2 months for delivery since they are made to order. So fine we're okay it. At the end of 2 mths, there was no phone call or update as to when the delivery is. We called the Customer Service (CS) and said it will be ready is 2 weeks. After 2 weeks, we followed up again. The CS said that the parts/materials needed has not arrived yet from China and so we just need to wait a little more longer. After another 2 weeks of waiting, we followed up again. This time CS said we are free to cancel the order with no charge. This is so disgusting. We waited for 3 months and that's all they can say. After waiting for a long, long time finally it's delivered. When I came home, I saw lots of deep scratches on our front door which my wife told me from the staples of the box when they forced it to get inside. Really unbelievable and unprofessional delivery. They should have removed the box outside to get fit through the door. Also 1-side of the loveseat had a loose fabric making it look so bad. Also the height of the sofa is very high compared to the one on display. I contacted Customer service again and said we can try for a couple of weeks and if we still find not to our liking, we can contact them again by email with pictures. I did that but no response from them. I called them after a week a they said they can not anything now because it is at it is. I asked them if they can cut the legs shorter but they said there is a charge for it. We purchased extra protection insurance with it and this is all we got. Finally to settle all these inconvenience, CS told me that her Manager has approved a $100 store voucher. After couple months, I wanted to use the voucher and called them if I can use it online but unfortunately, CS said there's nothing on the note about the voucher. I contacted my sales agent and he said he will discuss and follow up with their manager. Weeks and months had passed with constant follow up, nothing happened and I just gave up. Very disappointed customer here.

Azhar Amin provided exceptional customer service! He made our purchase experience very informative and answered all our questions with sincere responses. The best sales person we have ever got the pleasure to connect with! We highly recommend him to any one shopping at Leon’s at 201 Britannia Road Rast!

Bad customer service. No communication about order delays. And they send used and damaged items without all the accessories . And if you try to contact the customer service they say that I was not the one who took your order so I don't know. Would not recommend to anyone .

Leon Furniture is a brand you can trust, I have been buying furniture from Leon for the last 14 years. They provide amazing customer service and competitive pricing. They have sofas, beds, mattress, TV cabinets, and appliances such as refrigerator, television, washer/dryer. It is good to see indoor and outdoor furniture in this location. Tip: Check for offer days if you are planning to purchase.

I had a great experience buying a bed frame today. The staff were very knowledgeable and friendly. The service was also quick! Masoon helped me finalize my purchase and she was incredibly friendly.

Delivery operators took care of everything. They were fast and very efficient. Removed all packaging before entering the house and installed the sectional as directed by us. Very pleased with the delivery service.

Very professional customer service. We are served by MERVAT and she is really nice and explains us very well. We ended up buying best Sofa with very good deals.Delivery: on time, very professional no complains at all.Thanks to leon's for making this whole thing very smooth.

Joban was very helpful, she answered all my questions about the product what i purchased from them. me and my family are very happy with the new sofa .

I bought Renata brand of wooden 6 seater dining table with 6 chairs and in less than 10 months, one of the chairs broke. Very cheap quality, priced at $2000. I regret buying more than $4000 in furniture and will never ever buy from Leons. They bluntly said that we cannot do anything and it is not a manufacturing defect. Can you imagine. Stay away from this fraud company. Rather buy from a cheaper company atleast you know it is cheap.

We came in looking for a variety of furniture pieces and appliances. Joe was incredibly helpful and very knowledgeable on all of products on the floor. We purchased a washer and dryer and he advised us on one of the best products that suited our needs. He advised us on what sales and financing options were available if we needed them, and within the hour we were happy with our multiple purchases. If you're visiting Leon's Mississauga please ask for Joe, he genuine and friendly.It's still family/kid friendly as they still have a mini playground near the register for children to play in.The overall service at the store carried a positive ambience as everyone smiled and carried a positive attitude by greeting us as we walked through the aisles.