Nordic Industries (1979) Ltd

Installers 5/5Sales staff 0/5communication and scheduling 1/5Make sure to get written confirmation on what the price will be, and a new quote just before scheduling install. when you go to pay because they don't honour their quotes. I had to deal with Adam who gave me a quote for materials" and labour along with taxes. I approved THAT price after we discussed the things I for sure wanted. After install was done I was given a more expensive quote claiming all the stuff we discussed was additional to the quote even though I asked for the quote for said things. He kept trying to make excuses that didn't line up with our discussions

Fantastic customer service and best pricing I found. Would recommend them if your looking for a fencing solution.Any hiccups experienced, are addressed quickly and with that small town friendly professional service. Makes you feel great when you walk away.

Okay it looks good but dealing with them was an absolute gong show.

The folks at Nordic are very congenial and good to work with. However their work with my fence had a lot of problems. They didn't show up on the scheduled day to install the posts, nor at the time they said when the gates needed to be installed (second time). When the gates came they were the wrong size and had to be redone. And the gate latch immediately began to flake off paint. They've been good to acknowledge when there's been a mistake and generally quick to rectify it. But it's been somewhat frustrating.

My neighbour and I had a chain link fence installed spring 2014. The salesman Andrew did not return my calls, and when he finally did he was dismissive and condescending. A co-worker suggested that I phone Larry. He was great. The fellows that put up the fence were great too.

Randy dobmeier came to give me a quote. I stayed up after a 12 hour night shift to meet him. He was cold and unfriendly. Then I waited 2 weeks and 2 emails later and I hear nothing back. The person who told me that this was a good company must have been mistaken. I would give a 0 rating if I could.

Very disappointed with this company. We had them booked for a summer install and after many calls over a few months (many of which they dodged) they said they could not install until the spring. Wish they just told us they did not want our business.

Make sure you get a full quote which lays everything out also make sure you get a timeline in writing. 3 weeks to do a 6 foot gate and charged 60 dollars for 5 minutes of labor to install slates which took 5 minutes to complete! Worst experience ever! Adam refused to call me back or email. Refused to accept that the quote was misleading. No communication at all left 3 messages with Mike refused to call back. Only called back after project was done and i caved and just paid as i was just done dealing with the unprofessional company. Had a bigger project for next year and will definitely be using anyone else but them....update after sending an email to Adam he passed it on to mike and he went out of his way to give me a discount and thanked me for communicating my displeasure with how the process went. I have to tip my hat to Mike!

I have worked with and for Nordic and they embody the work that they put into their projects. Customer service and satisfaction has been the sense of pride that drives this company. Keep up the great work.

I've worked for and with Larry and Dave for a number of years. I highly recommend them. They are professionals and know fencing solutions like no one else. I appreciate that they are willing to invest in their company to improve it.