Orillia Taxi Service

Ordered a 3:30AM pick up. Driver was prompt but his vehicle sounded like the ball joints were about to fall out. Wasn't the safest feeling. I ordered another cab to get back home and it was even worse than the first ride. The driver looked like he had just woken up and didn't bother to even straighten his hair let alone have a shower. There was garbage in the back seat and the driver was coughing the whole trip with no facemask or apology. Also the vehicle had just about every warning light on the dash. I guess vehicle maintenance and cleanliness aren't policies for this company.Needless to say, I won't be using this service again.

This is a great taxi company, the dispatchers are so friendly and most of the drivers are nice.There is one driver though who is very weird and makes me uncomfortable, I don’t remember his name but he had shoulder length blonde hair. He talked way too much during my ride and asked me for directions despite having a gps. Talked a lot about his personal life which I am not interested in.

Excellent service! Very accommodating for a pick-up from a Ontario Northlander stop to a summer camp. They were so friendly, flexible and patient, and so thorough in making arrangements and sharing directions to make the taxi ride flawless.

Awful experience today. My vehicle was in repair and I needed a taxi from Severn Bridge to Barrie. Called this taxi company at 7:48 a.m. and dispatcher told me the taxi is going to arrive in about 20 minutes. It did not arrive until 8:30 a.m. I called dispatcher three times for a status update on the late cab. The woman answering the phone did not even bother apologizing and kept calling me hon" which was very unprofessional. The driver made me pay full fair the first moment I got in the car making me feel like a criminal. He then called dispatcher (who was on speaker phone and sounded like the same woman I spoke to) and advised her I paid. The vehicle was dirty with left over foods thrown on the front seat. The driver played loud music on the radio the entire time and did not bother to ask me whether it was bothersome. Never again will I use this awful company. I was working from my cottage this week and they made me late to court. I'm a lawyer."

Great service. I needed them to meet at the bus at 2am & they were there! Also, the male driver I had on Feb.12 @2:10am was the nicest person and took the best route home for me!

The poorest customer service. So rude and unbelievably unprofessional. DO NOT USE THESE SERVICES! Should honestly be shutdown. Dispatcher also needs to learn manners. Should not be in the field of customer service.

They block entire parking lot entrances while not actively picking people up. Multiple times drivers have been told not to, and yet every few days refuse to move their vehicle when people are trying to access the back parking lot.This is just negligent behavior, and to be honest would never use a company who doesn't respect others properties.

All these buffoons know how to do is cut people off, neglect signals, and drive their Vanbourginis like they stole them.

I called a taxi for a older lady and they said it would be about 20-30 minutes. 4 phone calls, 2 hours and getting cut off by the very rude dispatcher 3 times, they finally showed up to take the lady home, the driver was sweet and apologetic but the dispatcher was very very rude.

Appreciated the trip, driver was really willing to help I recommend the ride.