Famous Footwear Outlet

Decided to order a pair of sandals for my daughter during Covid 19. Nowhere during checkout did they tell us that exchanges are only after Covid 19. They expected to keep possible shoes that didn't fit my daughter for months. I am on a fixed income and couldn't afford that. The manager argued and refused to allow me to call or contact anyone. They refunded my money they said, but I never received confirmation of it. I also never received a proper receipt to begin with. I WOULD NOT SHOP HERE IF MY LIFE DEPENDED ON IT. BEWARE AND RUN AWAY!!!!!

Limited selection of sizes, and prices weren't great for an outlet store...I found the same shoes in another store in the mall for $15 less. Staff were friendly and store was easy to navigate.

Good bargain..Good price

I've been here a couple of times the last few years, and it was not so bad until one of the staff would not stop following me around the store. Annoying, leave me alone to browse shoes, I do not need staff staring and asking questions every 2 minutes. I left quickly both times. My girlfriend went there alone recently and said that there is a man who works there (in his 50s or older) and he does the same frickin thing, he wouldn't stop following or staring at her. She was one of the three customers in store at the time, and looked at running shoes. The man snuck up behind her and said Hello

I went to pay for something with a 100 dollar bill. The older gentleman working said he would not accept it. I asked why and he said ‘we don’t accept them bc we could have to owe $90 change in some situations’I find this extremely weird because this is a shoe store where their products are hundreds of dollars. If I wanted to buy a pair of boots for $210, and I handed them three 100 bills, he said the store would not accept my money bc the lack of change in the till.This isn’t a fast food operation. They should accept these bills with the price of those products, or simply keep their till more stocked so they do not have to turn away sales.Since the guy was a bit rude, I really got the sense he just didn’t want to count his till bc it was close to the mall closing time. It would be more convenient for him if I tapped a card.I work in customer service and with a till all the time, so this situation seemed totally bizarre to me. I would not be happy if this was my store and my staff was turning away sales bc of ‘lack of cash in the till’.

Had what I wanted. Great store and staff

Kevin was fantastic, offering great advice and helping my 2 sons pick shoes. Would highly recommend.