Photo Mania

Avoid, Avoid, Avoid!!Worst customer service. They deserve 0 stars! I've never been so disappointed in a business before.

Poor quality and horrible customer service! The Photos and products I ordered and prepaid arrived defective. I talked to Customer service at least 4 times and they never wanted to help me to give my money back or to reprint my daughter's school pictures.

I did finally receive the photos.

My children school profit were made here and their prices with order seem reliable as I have 3 kids to purchase. However the kids smile wasn't that great!

Good all around but website not super easy to use. Photo quality is good.

I accidentally purchased the same online version of my daughters school photos and they would not provide me a credit because I only noticed it on my credit card after the school year ended. The quality of the lighting varies year after year and the photographer continues to offer low lighting photos to parents.

Absolutely no flexibility for school pictures and they intentionally schedule school photo sessions in a way that forces you to pay a late fee. After contacting them, they were not at all interested in allowing us a couple more days to purchase pictures (we were waiting for the results of the siblings pictures before deciding on which packages to purchase). We usually spend between $100-$200 for pictures. This year, we're going to a chain photo studio. It'll cost less, and they will be accommodating. I've recommended to our school to end the business relationship with this company. Photo Mania should be avoided at all cost. Plenty of photography businesses in the Ottawa/Gatineau region. Likely you will find a good one that will treat you better than these guys.

Poor quality and horrible customer service! The Photos and products I ordered and prepaid arrived defective on the last day if school, company was closed for the Summer Season the following day. I contacted the company 2x this Autumn’s Season online via their website instructions and no response! The photos are never nice and products aren’t durable.

Customer service is unreasonable.They do not go above and beyond. They certainly do not attempt to maintain a long term relationship with their clientele. The website is not easy to navigate and I shop online daily!

They have all rights and control over our children's photo (OUR CHILDREN !!!)and they make it so expensive with all there added fee's that for families with very little money would get NEXT to NO way of percessing them Bravo!! Photomania for robing us the people of one other of our rights by monopolizing (OUR CHILDREN SCHOOL PHOTOS)