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Arctic Spas Victoria 3185 Quadra St, Victoria, BC V8X 1E9

Arctic Spas Victoria





102 Reviews
Hot tub store,Hot tub repair service
  • Thursday10 AM–5 PM
  • Friday10 AM–5 PM
  • Saturday10 AM–5 PM
  • SundayClosed
  • MondayClosed
  • Tuesday10 AM–5 PM
  • Wednesday10 AM–5 PM




Arctic Spas Victoria 3185 Quadra St, Victoria, BC V8X 1E9




About the Business

Arctic Spas Vancouver Island | Hot Tubs & Swim Spas | 4 Showrooms | Hot Tub & swim spa specialists on Vancouver Island. 4 showrooms on the island: Victoria, Duncan, Parksville, Campbell River. Arctic Spas Vancouver Island: 250-597-7775

Contacts

Website
https://arcticspasvanisle.com/
Call Us
+12505977775
Get Directions
3185 Quadra St, Victoria, BC V8X 1E9
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Hours

  • Thursday10 AM–5 PM
  • Friday10 AM–5 PM
  • Saturday10 AM–5 PM
  • SundayClosed
  • MondayClosed
  • Tuesday10 AM–5 PM
  • Wednesday10 AM–5 PM
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Features

  • Delivery
  • Wheelchair-accessible parking lot
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • In-store shopping




Recommended Reviews

Christy Barnard
18.10.2023
Arctic Spas Victoria
We dealt with Ryan from start to finish on our hot tub purchase and we couldn’t be happier. Ryan is a super honest guy who was genuinely interested in helping us to find the best option for our space and our family. He came for the installation and was super informative about all aspects of our new Summit XL hot tub. We would highly recommend Ryan at Arctic Spa Victoria!
Matthew V. Hartney
08.10.2023
Arctic Spas Victoria
The quality of the tub is matched by quality of Ryan's customer service. Ryan is the best part of this company in Victoria. Our family is so thankful he works for Arctic Spas. He was pivotal to installing our tub initially, encouraging us to gwy a new lid, and helping us with maintenance and operations.
Damon Pallan
03.10.2023
Arctic Spas Victoria
Decided to buy a salt water tub from Arctic Spas and I'm so glad I did. We got the kodiak model and it's awesome! The delivery and set up went so well. Eric and Paul were so nice and very professional. Communication was great leading up to delivery, they showed up on time and even stay a bit longer to make sure all my questions were answered. I had a question shortly after Eric left and he called me within 10 minutes of me emailing. Stellar service. Can't wait to start using the tub! Highly recommend the team at Arctic.
jesse daniels
20.09.2023
Arctic Spas Victoria
We just got a new hot tub delivered and installed by Arctic Spas team members Paul Reiter and Eric Aasen. They were both the nicest guys and were very smart, efficient and helpful throughout the entire process. They went above and beyond to accommodate our desired delivery date. Our sales guy Ryan Andersen was also so nice and knowledgeable in helping us pick the right hot tub for our family. I will highly recommend Arctic Spas to anyone looking for a new hot tub, spa or pool because of these 3 gentlemen.
Bil Attridge
16.09.2023
Arctic Spas Victoria
We've had our Arctic Spa hot tub for approximately 4 years and it's one of the best purchases we have ever made. The heater recently expired which caused the breaker to trip. Arctic Spas got us booked in very quickly and Ryan did an exceptional service job to get us back up and running. He is a professional and knowledgeable technician and went over and above to satisfy his clients. Fortunately, this repair was under warranty. Thank you, Arctic Spas and Ryan.
Gord H
28.08.2023
Arctic Spas Victoria
We finally had to replace our leaking hot tub and after some online research went to Arctic Spas. Our experience with choosing and buying the new tub was good (Thanks, Dennis!) and the installation was smooth and professional. Paul R. and Eric A. arrived on schedule and did a great job of removing and installing the new tub. Paul is a master of the truck mounted crane! Paul and Eric did the setup quickly and Eric did a great job helping me set up the phone app , and then explained the controls and basic maintenance functions. Thanks again to Arctic Spas for running a business I am happy to recommend!
Jan B
21.08.2023
Arctic Spas Victoria
Have had our new Eagle tub for a few days and love it! Ryan was great to deal with and got us all set up very efficiently. Looking forward to enjoying this Hot Tub for many years.
Erin Sebastian
03.08.2023
Arctic Spas Victoria
Ryan is helpful, friendly and knowledgeable, which ensured we purchased the right hot tub for our family. We are very excited and feel confident that we have made the right decision on a high quality item!I should also mention that Mark at the Duncan store is also friendly and knowledgeable and helped us make our decision. Thank you all!
Sue Pollard
29.07.2023
Arctic Spas Victoria
Last year, my family finally decided to take the leap and buy a hot tub. After much research we decided that a saltwater tub from Arctic Spas was the way to go. We have LOVED the tub, no regrets. Recently, I had to deal with thoroughly cleaning the tub on my own. I was terrified at the prospect but with Ryan's step by step support and instructions, I managed to successfully and uneventfully drain, clean and refill the tub. This is a big shout out to Ryan - Thanks so much for your patience diagnosing the problems and walking me through the whole process - with Ryan's expertise my tub is now back in business with minimal delay!
T H
22.07.2023
Arctic Spas Victoria
We have only had our spa for a few days but are loving it so far! Ryan and Paul did a fantastic job getting the spa set up and were very personable throughout the process. We look forward to spending time relaxing in our spa for many years to come.Update: We had an issue arise with our spa. Ryan did a fabulous job of diagnosing the problem and resolving the issue. Thanks again, Ryan!

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3185 Quadra St, Victoria, BC V8X 1E9
Arctic Spas Victoria