Orangetheory Fitness

AMAZING! All positives things to say, from the staff to the location to the program. Ty is a very positive coach and made me feel good about being there and doing it at my own pace, but still pushing me when I needed that extra little push. Highly recommend :)

I completed my first trial class and immediately enjoyed the fun, engaging and lively class. Everyone was friendly and there was a strong sense of community. I signed up for the premium membership the next day and have not looked back since! The coaches are highly knowledgeable and help every participant take a step closer to their goals. There are so many different themed classes to chose from and the energy is just unmatched. I never thought I’d be saying this but I look forward to each and every workout! So glad I have finally invested my health with OT.

One thing I like about orangetheory fitness is when the coach says 1..2..3 push your self for 30sec...it sooths your mind ..it is like yes I can do it atleast for 30 s " because 30s so less span of time and when coaches always let you know the time ..now only 15 s and it's done. That motivates us to push our limitation which I think is best way for workout. We have got device which tracks our activities during our workout..orangetheory got so many themes which keeps me excitedBest thing is that it allows you take breather ..it's like not too rigorous . Even if you are tired or in pain you can always go to coach they ll suggest a workout which would work for you.They don't give up on you.Coaches are very friendly. They make comfortable to ask any question and share any concerns.I love orangetheory fitness ❤️"

I would like to congratulate the site management who has appointed good coaches. Dimitra helped me by motivating to complete 2000 rows. Ryan motivated to increase resistance first time to 10. Ty motivated me to raise the bar and even increase gear. Three great coaches on the workout regime of one very busy businesswoman student(me) are making a huge positive impact. Thank you all!Ranjeet

My experience is so bad as per as membership cancellation process. Moreover, a management is biased on making decision, it totally depends on how you know them. They don't exactly follow their own business policy. I wouldn't recommend anyone to go to Brampton location. Mississauga is far better at least they treat client well. They aren't inclusive in many ways.

Awesome gym with great staff. Love the variety in the classes, and that the instructors encourage you to keep improving. Good mix of strength training and cardio.Live that they added lift classes too with a focus on weight training.

Extremely Unprofessionally Managed Orange Theory Fitness!!!!!OTF is a fabulous workout, however, I would never recommend the Brampton locations – A good workout is inclusive of good staff and good management, something this location completely lacks.The Manager, Annie Gill has the worst customer service and management skills I have ever experienced. She does not value the members at all and this is evident as she completely ignores member emails, phone calls and messages – and continued to ignore my emails, calls and messages for over a month on multiple occasions. When she did respond via email only (never returned a single call) her responses had a complete disregard for professionalism and never addressed my concerns directly.This location continued to charge my credit card and ignored my many, many, many requests for them to stop over the course of months!The staff at this location will ignore phone calls (and right in front of members), hang up on members, and speak in a very rude tone.Do NOT seek out a membership at the Brampton locations (both locations are managed by the same manager and owner), these locations do NOT respect the hard earned money members spend and do NOT reflect the values of the Orange Theory Fitness Organization. I have been to many other OTFs across the country and have never experienced such disgusting service. When I first joined in 2018 the staff and coaches were pretty good and then all the good coaches left and the level of service and management declined very quickly.Take your business elsewhere, you do not want to invest in a business that DOES NOT RESPECT OR VALUE YOU AS A MEMBER!!

You cannot cancel your membership via email. You can have a mortgage without going to branch sign everything via email but you cannot cancel your gym membership.They don’t send cancellation form by an email which it’s on their system alrea. Not acceptable and annoying!

I would highly recommend if you are starting a gym first time and you don’t know what to do there….coaches will guide you in each session

Trainers and personnel are awesome and are doing a great job! But management has extremely unprofessional and unfair approach. All OTF gyms have a 30 day money back guarantee (that guarantees you a full refund of your original payment within 30 days if you attend at least 12 classes). I complied with my part of the agreement, but they never gave me a refund, ignored my calls and emails.Edited on Feb 23, 2023: I got a reply to this review saying to call them to resolve the issue, I called just to be told that there is nothing they can do. Fantastic!