Black & Lee | Tuxedos + Menswear

Annie was phenomenal right from the minute we walked in the store. It was a zoo in there from the minute we walked in. Annie is a multi-tasking magician. She handle the chaos like a true professional! She helped us find the perfect tuxedo and groomsmen suits for my wedding day. We walked into the store with very vague ideas of what we wanted, and walked out prepared head to toe for the day of the wedding. Annie is very precise when it comes to measurements and making sure anyone who may be out of town is measured properly. The prices for rentals are unreal and the whole process was stress free and enjoyable. Thank you Annie!!

There weren't any major hiccups with our order and all the groomsmen looked fantastic on the wedding day.Early on there were a bit of complications with partner stores passing the measurements along to the main store. I'd recommend that people call both the main store and partner stores after the measurements are taken to make sure they're passed along.For Black and Lee, I'd recommend you have at least one drop off hour on the weekends. Our wedding was on Saturday of the long weekend and the store didn't open until Tuesday. We had to rearrange some plans to make that work. A daily 'drop off hour' would make life a lot easier for the customers.That said, I'd definitely recommend Black and Lee.

Wonderful service..great attention to details that wasn’t thought of for better comfort. Highly recommend them. Prices were very reasonable abd they were so greta to help us get a rental in on time for the wedding in a month!! Many thanks you all were so nice and enjoyed the experience of being fitted.

Great service for my groom and his groomsmen. We had one groomsmen down on the Coast and they made the process very easy and made us confident in our choice! Not to mention we had our little son as our ring bearer and they made sure to fix him up with the perfect bow!

Thank you Black and Lee for great service! My son had gone to the mall to look for a suit for his friends graduation and Tiptop Tailor's and Torino wouldn't give him the time of day. Black and Lee was so helpful didn't pressure him into buying a suit and rented him a totally stylish and fashionable suit for his friends Grad. We will definitely come back next year to rent another suit for his graduation. Thanks again for the great service

THE absolute best place for tux and suit rentals! Not only has Black & Lee been on the very top of our preferred vendor's list for many years, as wedding photographers, here in Kelowna, but we also use them for our own rentals! Recently, we were in having a suit rental fitted for our son for upcoming graduation. The staff are not only welcoming and kind but so incredibly knowledgeable. The experience was amazing and we could not have asked for better service, while still fun and insightful. Our couples over the years have always had great reviews for Black & Lee and they will remain at the top of our referral list!! Thank you, thank you, thank you for being so wonderful!!

My boyfriend had rented a tux from Black and Lee in Kelowna. He was told he had to return it on Monday before 12PM or there will be a late fee. Seeing as the wedding was on a Saturday, the store was closed Sunday, and he works on Monday's like any other normal person, he wasn't able to return it himself. All the other groomsmen are in the same boat as him. I tried to co-ordinate it, so that I could take it before I went to work, but they only open at 11AM. So that leaves a 1 hour window for him to return his tux without getting penalized on a day that the majority of people work. Doesn't make any sense whatsoever, they need to look into their returning policy because it's ridiculous.

Black and Lee was our first stop when looking for a tuxedo for our wedding. Not having rented a tux in the past we had no idea what to expect. The staff at Black and Lee were super helpful. We went for multiple visits (because we didn’t know what we wanted) and they were also accommodating and respectful. We had been recommend Black and Lee from a couple friends but wanted to do our own research, which included visits to other suit retailers in town but none gave as good service as Black and Lee(and Black and Lee was the best price!!) We’d recommend them to anyone needing a tux/suit for a wedding or big event. When we got the tux for the wedding it was in great shape - looked brand new! Thanks Black and Lee!!!

I must say... what fantastic service! I just bought a tuxedo from Annie and was treated like I was special from the word Go! When I picked it up it fit like a glove... I told a couple friends about the new Tux, They also bought tuxes and made comment about how nice Annie was...THANKS FOR THE GREAT SERVICE!!!And for treating my friends so Well...I highly recommend this place...Steven Chung

I would have a hard time recommending Black & Lee to any family or friends in the future... Two out of seven of the suits for our wedding did not fit correctly, and had to be rush ordered mere days before the wedding in order to come in on time.Understandable. However, the customer service was horrendous. An apology goes a lot further than excuses do, and in our case, we received many excuses, and no apologies. The staff member we primarily dealt with was rather rude, and we were quite disappointed with their service. That being said, the suits did look great, but I will not be recommending this business for future events, due to the attitude and stress they added to our situation days before the wedding.