Bakkila Plumbing & Heating

Wanted them to fix some issues with the plumbing, they said they could do it in a few weeks, it ended up being months before they came, and they'd only do it if they could install a HVAC system too. They ended up not even doing the full plumbing job i asked for, they also tried to upsell a shower install that didn't even fit, they took out a window in the bathroom without asking permission. Tried to contact them about this and they never bothered to reply. Sure were communicative when they wanted to be paid though. Awful experience.

This has been the most upsetting experience I have ever had with a contractor. The last week of May my guest cabin had a leak and a Bakkila employee came to fix it. I also had to pex pipes for a heating system that were cut due to some work done in my basement. I asked the employee to fix those as well. He said he didn't have the correct size piece and that he would be out soon to fix it. In July I touched base and one of the owners said they were aware and had some big jobs, but they would be out as soon as possible. I touched base again in the end of August, with the same answer from the owner. In September when I called again she claimed that her husband didn't know what needed to be done. I had to call 3 times in September to finally get an employee to come do the work. He was supposed to fix the pipes and prepare the outdoor stove for use by charging the system with water. Before he left I asked if he put water in the system, he replied Yes

Great People great workmanship Great Customer Service Highly recommend !

Veikko and his team are absolutely wonderful to deal with. The service was awesome, from our new build, to the selection of hardware. Their service is prompt, friendly, and their work is top-notch!! We would highly recommend them!