McDonald Electric Ltd | Victoria

We recently experienced a 6am emergency electrical issue. McDonald Electric booked a visit, recognizing my concern they called back to come early. Clare arrived on time, diagnosed the problem as a hydro line issue. His calm demeanor on the phone with hydro and with Saanich emergency when our hydro line dropped to about 12' off the ground was such a relief.Clare even took the time to check in with me later to ensure I was getting the help from Hydro we needed.I will not hesitate to call McDonald Electric again and highly recommend them.

We were not impressed with the service we received and I was shocked with who the company sent out.He hardly did anything and he appeared to be under the influence. We will never use this company again.

We use this company all the time and they are fantastic. Our first choice for any electrical work!

I called MacDonald Electric (ME) for a Generac Generator Service call on a Wednesday. They were able to book me in the following Monday for a 1230-1300 time slot. On Monday I was called by their office at about 0850 to ask if would be alright if the technician came earlier, like in 20 minutes, I was definitely OK with that. Brian their service tech showed up around 0910 and got right to work. He checked out the Transfer switch then the generator and quickly found the problems. The Generator was quickly repaired and the system tested, I was only charged for the short time he was there and the initial service call. In the end I was quite happy with ME.

One of their vans cut off two lanes of traffic merging from McKenzie merge lane this almost caused two accidents. They then proceeded to weave through traffic with no regard for others Saftey. Poor driving habits are not what you should see from someone who is driving a literal billboard for your company.

Clean store friendly staff will be back again soon.

What — or, rather, who — are behind McDonald's fabulous service??? One person is Penny Young, their receptionist! Penny is *always* super friendly on the phone and she knows her job! She makes a pleasure to deal with McDonalds! We also can't say enough re McDonald's expert electricians! Today, it was 'Brian' who serviced our generator for the third year running. Brian, too, is personable, skilled and conscientious. We have no reservation in recommending McDonalds!