Inn on Prince Hotel & Conference Centre Truro

Clean hotel. Staff friendly. Chloe at front desk was very personable and kind. Had everything ready as soon as I arrived, easy check in. Breakfast included! It was delicious and gentleman serving was very polite , and on down time walked around room asking how everything is. Great service !

Location and pricing not my concern, as I was brought in to ENTERTAIN at a Conference there.Hotel staff all personable, and approachable. It felt like speaking to friends. Food was decent. Coffee always available in the lobby. Water pressure so great, I didn't need any soap or shampoo! BLASTED clean!! I had a Tan when I arrived, 2 days later I looked like someone who lived in a basement! LolMy only critique being, in my room, seeing crumbs and stuff on the vent of the heater. The heater is REALLY LOUD! One advantage to wearing hearing aids, I can turn the sound OFF. Also, the point of the curved shower curtains are to give you Extra room in the shower...which doesn't happen, if you attach them, 1_2 way INSIDE the tub! LolAnd not sure who's issue the taxi is to the airport...but $130, each way is a hard pill to swallow.

When we first got here, we waited for 20 minutes to be greeted by someone at the desk. The lady at the front desk was on the phone having a grand old chit chat with someone on the phone laughing and laughing, while several guests were waiting to check in. Not a single care in the world from her, and not once did she even try and hurry the conversation up to help the guests waiting.Secondly, one of the main reasons we chose this hotel is because it has a pool. They shut the pool down and we were not able to use the pool at all the entire time we were there. When we called and asked why the pool was shut down they said there is nothing they could do to fix the situation and it was not their problem.Then, I called and asked for some extra pillows, as I have a bad back and need some extra support… yeah the guy goes “yup, when I get a second I’ll come down”. 45 minutes later, he shows up with the pillows. It does not take 45 minutes to bring some pillows up to a room.They had kids running up and down the halls, opening the elevator and pressing every single button then running away and laughing, causing people to have to wait a long time to even get up to their room from the lobby, or from their floor to the lobby. Not a single staff member in sight to stop them or even as them to stop running up and down the hall, nor were the parents of these kids even remotely concerned with their kids literally disturbing ever single guest in that hotel.This was the worst hotel experience I have ever had, and I was extremely disappointed with the service we received. I was never so happy to leave that hotel. I would never recommend this hotel to anyone. The worst service I have ever had from anyone. Never coming back here.

Stayed for the first time for a work conference hosted there. Such a great experience. Wifi worked exceptionally well throughout the building. Catering for the meeting was top notch though when questions were asked around what was contained in a dish, an answer wasn't provided which I will simply assume was due to sheer volume of service. Rooms were very quiet and the bed was so comfortable. The pool was the perfect temperature but we were disappointed to see the hot tub being out of service. Will definitely stay again.

The room was dirty. There were toenails still on the rug behind the stand. The bathroom is so small being under 5 ft was a positive. There was dust on most of the furniture, the heater had food in it. It was not nice. Hot tub was broke. It was reported with no response.

We recently stayed at the Inn on Prince for a swim meet in Truro and had a wonderful stay. The room was clean, comfortable and spacious, and the hot breakfast included was delicious!Unfortunately the pool was closed, but the staff were quite apologetic and offered free day passes to the local rec center in place which was so thoughtful!Definitely will be our go to place anytime we are in town!:)

This was a great place to stay. I really liked that they had a gym and restaurant in the building. The food was great and I was really happy with the complimentary breakfast. The staff was really friendly and inviting. The only negative thing I can say is that the bathroom was extremely small. Only a tub and toilet. The sink was in the entrance. Very bizarre. Overall 5 stars. For room 4 stars. I would stay here again.