VIU Campus Store - Nanaimo

Dont support a university that doesnt provide the services to support you. Order your books from amazon. If you've never used it before you get a free Prime trial so you can get your books cheap and fast.

Books and clothes are as ludicrously priced as usual in a university bookstore, otherwise a good selection and good quality pens.

they always have exactly what i'm looking for and then some! super convenient to pick up pens/pencils/etc without having to leave the campus. the hoodies and trackpants are also super comfy i'll definitely be buying more.

Careful with books provided by ABE. They will take a damage deposit and not give it back upon returning. Don't use cash like I did, make sure you have a record of the the transaction with your bank.

I really enjoy going into the Campus store. The staff is really friendly and helpful.

Friendly cafeteria lady, very helpful. Delicious breakfast burrito. Haven't tried other freshly made meals but would definitely try them in the future! Student-friendly prices.

Issue with e-book. Understood and solved quickly with professional and pleasant staff.

Inexperienced staff during the very beginning of the semester.Going in to buy a textbook on two separate occasions this semester and both times have been less than helpful or ideal. The first time a young man came to me and asked me if I needed help finding my book. I told him yes, and provided all of the information from my professor regarding the text book. He told me that the textbook I was holding already was it and it wasnt until I waited in line for 20-30min that is was intact the incorrect textbook. That text was over $100 and nonreturnable. If I didnt catch it last minute it would have been a costly mistake.Second was regarding the purchase of a program for one of my courses. When I got to the till she knew she needed information from me regarding the activation of my purchase, however, after waiting for two other cashiers to figure out what information was needed, a third cashier came and did it without a hitch. In the end that cashier lost my information and I had to do the whole process again via email and the phone.My advice:I understand the beginning of the semester is busy and can be overwhelming for some. To make it less of a mess, have the staff trained. Things will go by much smoother.

Prices here are frequently 10 to 20% lower for art supplies than other retailers. Staff are knowledgeable and helpful.

Always good when I was a student there. Big line ups pre-covid during the first week back to school but that's totally expected. People who work there are super nice and the convenience was nice for last minute pens and pencils