The Onyx | Ironclad Properties Inc.

i’m living here from one year, old staff was very helpful and polite but new staff they are not happy to help at all i don’t know the name of lady but she is rude i mean we are paying rent atleast you can be nice with people.

Wnet there in the office for a viewing and had a very bad experience. The office being the first impression of the apartment was worst and I don’t think i would like to move in anymore. They never offered us to sit and we just stood by the door while time. Not very welcoming and not warm at all

Building is located in an oasis area with all stores and parks around. Always clean and quiet hallways. Unit perfectly finished with top notch appliances. Game-zone is the favorite time-spending place for kids. A self-service office exists in the building which is very safe and easy way to scan/print papers if needed.Latchmin the administrator kindly helped with the application and it took only a couple of days to move in. Staff is always responsive and friendly.Love the Onyx!(Pics are taken from my apartment’s window)

My girlfriend and I lived at the Onyx for nearly a year with out small dog, we both enjoyed living there and loved how close it was to grocery stores and how easy it was to get around Winnipeg from Pembina. The apartments finished to a high standard, and friend always commented on how nice our apartment was. We both took full advantage of the gym, sauna and rooftop BBQ!We both got on really well with the staff, and always stopped to talk to them, Kaitlyn the property manager seems to take a bad wrap on here but we honestly couldn't fault her, and thought she was always very approachable and really helped us out with anything that we needed.Remember people are much more inclined to write a bad review than a good one, so take them with a pinch of salt. Be kind and courteous to people and you'll have a great experience!

I am glad to share my special experience when I lived here. One night in last March, I was in the lobby (next to the Starbucks coffee machine, anyone who lives here will know that you need a fob to enter the building to this place) to get Dominos, Then a homeless man followed me up the elevator and into my home and behaved inappropriately towards me which was a very bad experience. But the worse thing is yet to come. This incident happened at 11pm , and I immediately contacted the management staff in the building the next morning, but they told me that the management would not have time to see me until three days later (this is really shocked me, my life was threatened here, and this apartment told me to wait!) And the conversation with the building management afterwards was even more disgusting, she didn't even tell me a sorry by these happened in this apartment , and her attitude towards me is very bad! ! ! I told she clearly that I have no way to continue living here. This happened only ten days after I signed my rental contract, on the first night when I moved all the furniture in. On the third day, I made an appointment for the moving elevator, removed all my furniture also reported it to the residential branch, and left the keys in the reception one night. This experience caused me psychological problems, after which I began to receive psychotherapy. And the most absurd thing happened seven months later, when I found out that this apartment took me to court and demanded three months of rent from me (they said I moved out without informing them, resulting in their room being vacant all the time, And they need me to compensate for their loss) This is ridiculous, when I met with their building management, I clearly told her that I think it is not safe to live here and I need to move out, even I made an appointment for a moving elevator! Anyway, I hope that people who plan to live here should choose carefully after reading this comment! Thank for your time!

My wife and I have been living at the Onyx now for a month. The suite was handed over in great condition and very clean, and although the view to the north is obstructed, you can still see the northern lights! As a newcomer, I was hoping for an apartment building which was well looked after with plenty of amenities. I was looking for something easily accessible by public transport and near stores. I was hoping for friendly management and staff. Trust me, if you are hoping for the same thing I was hoping for, you'll get these in spades! Don't be put off by early reviews, this is an excellent place to live and if you are considering moving here, just pull the trigger! Special mention for Latchmin, Kaitlyn and all the staff in the building for how fantastic their customer service and support is!

Because of the leaking, my home already becomes a place where is not suitable for human to life, and I still need to PAY FULL RENT and managers don’t care. My floor and ceiling are about to be removed, I have to inhale a lot of wall dust every day, and the paint smell in the house makes me CAN’T BREATHE! Trying to contact managers, and they never respond. So sad so bad.

Walls are thinPeople above me stomp all hours, hard to get sleep.Management and concierge are rarely aroundVoice a complaint and told to “prove it with recording “Don’t smoke, yet building constantly smells of weedCigarette ashes in underground parking, they know where the cameras areOnly seem to vacuum once a monthBuilding is shifting, some doors don’t close, and the quartz counters are showing signs of stressLocation is the main reason I stay, hard to find 3 bed in this area to rentMaintenance guys are really good to deal with, had to get their number, management is flakey at bestHot water is included, that helpsBuilding is secure, been multiple break in attempts, doors still show signs of attemptsUnderground parking is used by lots who don’t pay, especially when winter comes around, but so far is a nuisance only

The Onyx is such a great place to live at. All the staff members are super friendly, answered all my questions. Kaitlyn helped me through the entire process and I am so happy to be living at the Onyx. Such great amenities. I love the rooftop patio and the fitness center especially. The building is well maintained and it is always very clean. The unit is very spacious and the appliances are top notch! I would recommend this building!!

Manager are very nice before you moved in here. Once you are in, you are on your own.The burst water pipe on the sixth floor caused water seep to my unit, after 3 months of repair, the manager Kaitlyn refused to replace the unit for me even they have a lot of empty units.The option they gave me was that I need to renew my contract for another 12 months so they can let me live in a normal unit. Which is an overbearing option.Trust me, if nothing happened while you live here, you only have to facing “Endless noise and Vandalism of your vehicle.” If there are things happed, you are totally on your own.