Service de dentisterie pédiatrique de Montréal SDPM

Accueil et service impeccable. J'avais l'impression qu'un nettoyage pour ma petite limitée en matière de communication serait impossible, mais ils ont pris le temps nécéssaire pour rendre ma fille confortable, lui présenter les outils, la laisser les manipuler et lui expliquer toutes les étapes Tous les intervenants ont été doux, agréables et professionnels de A à Z. Merci à Julie, Océanne et la personne qui nous a accueilli. :)

Very bad service

Le Dr Julie Mi Nguyen a effectué une intervention plutôt complexe pour les dents de mon garçon (4 ans). Nous avons beaucoup aimé sa façon de nous accompagner. Elle a été très rassurante et d'un professionnalisme exemplaire. Je recommande fortement. Merci encore!

I was definitely NOT impressed. I was asked a few months ago to assist my girlfriend who had an urgent meeting, to take her daughter to her dental appointment with Dr. Nguyen. The receptionist was very rude and condescending, and we had to wait as they weren't on time, so I was late to work and my daughter late for school and a test. Dr. Nguyen didn't spend much time on the exam, quite perfunctory and dismissive. 2 weeks later, my girlfriend's daughter had pain in her mouth and was screaming, so we took her to another clinic, where the dentist told us that the inflamed nerve didn't just happen, that it should have been caught on the previous exam but wasn't, which had the child in needless pain, because Dr. Nguyen wasn't as thorough and complete as could be. Needless to say, my girlfriend is searching for another dentist.

My 4 year old daughter was terrified before she went in, she was really nervous, they were so nice to her that I even left her alone in the room for the x-rays, she did great, they were amazing, she even told me she wanted to go back again and again, I was shocked, I was not expecting that at all.

Maintenant le seul endroit où mon garçon accepte d'aller pour ses soins dentaires. Service A1! Personnel calme et attentionnée.

Niveau dentisterie, ça va. Niveau administratif, c'est absolument la catastrophe. La clinique ne veut pas gérer le paiement direct pour les assurances privées. Ok, on peut vivre avec. Mais refuser de s'inscrire auprès des assureurs afin qu'on puisse soumettre des plans de traitement, alors que c'est une histoire de trente secondes? C'est surréaliste. Nous irons ailleurs!