Beachcomber Hot Tubs Cranbrook

Just moved to town and the house I bought came with a hot tub. I have never owed a hot tub before so I was a complete rookie. I took in a water sample and their system is fool proof, within minutes you get detailed instructions of what you need to add to the water. They took lots of time to answer my basic questions and made me feel comfortable that I was doing the right thing. I even took back a test the next day after adding water to the tub just to confirm before using it and my results page got a star!! It is the little funny things like this and the great staff that will keep me as a customer and I will not be afraid to share my experience. Keep it up!!

We looooove our Beachcomber hot tub. The customer service was amazing, they came set up everything answered all my questions and worked with our schedule. Thanks again

Just recieved our new hot tub and couldn't be happier.The service was excellent, from our initial visit to begin our selection, followed by a great delivery and installation.The great service continues as the staff educates and looks after us on the maintenance and treatment of the water.This is a service based business doing a very good job.

Excellent service always, everyone is so friendly! Haven’t installed our new hot tub yet but it looks like it will be great!

I purchased a hot tub last year. It's the first one I've ever had and I didn't know anything about them. The staff was great in guiding me to one that fit my family. They made me feel comfortable with my purchase and the price was right. When I have questions about maintenence the staff are ready to help. Great staff and great service. I will recommend this company to anyone looking for a hot tub.

We have had a fabulous experience with Beachcomber! Shane helped us find the perfect tub for our family, Derek and Erik were amazing with set up—called ahead, were super efficient with installation, clear and thorough in going over the instructions with me and patient with my follow-up questions. Thanks guys! Follow-up water testing has also been really helpful and appreciated while we get the hang of things (thanks, Shandi!). We are super happy and couldn’t recommend them more highly.

Bought 2 Stand up paddle boards & received excellent customer service while selecting our boards.Returned a month later dissatisfied with the model I chose as the head of the paddle slipped right off & fell to bottom of a very large lake & the grip mat on the board itself was coming unglued.The staff immediately sprung to action to rectify the situation & made me feel my disappointment was valid.I left extremely happy with both my experiences in-store.The husbands board is still going super strong from day 1 & my new board is an absolute treasure!

Thank you to Murray, Shane and the rest of the Beachcomber team for the excellent service. I am loving my rowing machine for some morning cardio and relaxing in style after work in our new hot tub. Thanks again for all your advice and assistance!

The staff at Beachcomber Hot Tubs are the best. They are super friendly and always there to help. I enjoy going in every Saturday for my weekly hot tub and pool samples to get tested. Thank you!