Foot Locker

Great store with young and energetic staff. Their signature mesh shorts are a great buy and are high quality.

We went in to exchange a pair of AF1's that my daughter had bought online. Genesis was an absolute pleasure serving us. She was very courteous and professional.

What a hard worker serving many customers at the same time. Thank you great service from Genesis

Worst customer service ever. Waited for 20 minutes trying to get the shoes in my size. When asking an employee for help, they make it very obvious about how annoyed they are to do it.

This is not a specific review about the particular outlet, but generally about footlocker brand. Online orders and returns are a pain, it is quite strange to find such operational model in this decade. Buy from Browns or Softmoc or Amazon :-D...Apparently all online orders cannot be returned at physical outlet, although wrong product was shipped. SMH..1 week later.. No news on return refund yet, looks like Footlocker is processing returns from last month. I doubt they are going under ..2 weeks later..No refund yet..Warehouse is getting too many returns, hence they are unable to process my return yet..3 weeks later..no news of returns.. not many options to get return other than waiting for your luck..Interesting to see such an operation in this decade.

Never again.Don’t know if it was racial or she is built that way - but this “manager” made it a point to come and harass me every time I was trying on a shoe. “Can I take this back, can I take this back !! “. And not just today, every time i am in the store. As if I bring it out in her.She would offer suggestions that make you feel that she wants to get you out of the store, probably losing a potential sale in the process.I can’t say for others, but she definitely lost a customer for foreseeable future - me.If someone in management is reading this, do something about her. She is costing you customers.For other shoppers - good luck, I hope you don’t have to deal with her - and if you do - you have a better time than I did.

They’re selling scruff up shoes at 25% off !Honestly, the young girl who helped me forgot to bring out the shoes originally. Went to turn the music on ? I’m assuming.So NOT professional !Spend your money else where.

I recently visited Foot Locker with my daughter and son to purchase Nike and Jordan shoes. Madam Genesis greeted us warmly and attentively listened to our needs. Thanks to her knowledge of the products and attention to detail, we were able to find the perfect shoes easily. Genesis's exceptional service and professionalism, along with her generosity, impressed us greatly. Her customer service skills are outstanding, and we strongly recommend her to anyone looking for assistance with shoe shopping. Overall, our experience at Foot Locker was enjoyable, and we thank Genesis and the entire team for their great work!

Genesis is so sweet, the guy she was working with was also very kind