Lordco Auto Parts

Worst experience I've had ever in a store, they followed me around like flies, one person kept calling out, stay with that guy, watch him on and on.I was trying to figure out what I needed for electrical, and I couldn't concentrate and just felt targeted, if I went to look at other sections, they asked me where I was going now. I don't know what they saw in me, they just wanted me out of there.I have been to this location before and bought items and was not treated like that at all. I don't know what got in them today. There were 4 of them just circling me and watching my every move. But they didn't offer help, they just kept on taunting me.I bought some wires anyway just so I didn't waste my time. I feel disgusted with this shopping experience. I will not go back to this Lordco, maybe not any Lordco.

Hubby goes here for all his automotive needs which is often in his line of work.He usually deals with the manager, Steve who is extremely knowledgeable.There have been times when the product in the box is incorrect and is either quickly rectified or ordered in for the next day by Steve.Prices are good if you are lucky enough to have a customer plus business discount.Lots of stock and products here.Located in a strip mall with easy access and a variety of businesses.Parking area is large.

They don’t honour shelf price.I went to buy some Castro oil for a simple oil change on my truck, and saw that the bottles on the shelf where $8.71 each and I was fine with that. (Only needed 4 1L bottles)When scanning at cash they came up at over $14 each, to where I showed the cashier lady the shelf price, where maybe 12+ bottles still sat neatly.Then some assistant store manager lady approached to see my issue, to where she said “it’s up to the consumer to match the ticketed price number to the barcode on the back of the bottle” and also said “customers frequently move things around, these where put in the wrong spot” where I brought up the point that there was still 12+ other exactly the same oil bottles sitting in that exact spot all nice and neat like the rest of the row of products.All I wanted was for them to honour the shelf sticker price, they wouldn’t even do that for the stocking employees mistake.I’ll be taking my business elsewhere for all future car needs.Poor customer service.

I found this branch of Lordco to be a clean and bright store with a large variety of their stocked items on shelves. There were plenty of knowledgeable employees working and ready to help. I had an enjoyable visit to this Lordco and will be returning when next needed. Did you know they also deliver? Thankx to the team who helped me at this location.

This is by far the worst lordco I've ever been to all the young guys here are rude and lazy all I wanted was studs for my car the guy is eating his burger king behind the counter complaining about his day he finally helps me but before he does he talks to his friend about his car for like ten minutes then come back and gives me the wrong parts. Do yourself a favor and go to any other lordco anywhere.

Always the best price on parts. Extremely knowledgeable counter people. I'm not afraid to admit that I like going there to look at cool car stuff and tell stories that start with back in my day.........""

Worked for this company for ten years as paint mixer. My career there ended there when someone put a screw in my vans tire while I was working. With no real investigation( and I was being bullied by certain employees and management) I got no support from them, so I quite. Don’t shop here they are not nice people

Purchased yesterday spark plugs. Specified the kind of spark plugs as well as the car make, model and year. Unfortunately, the spark plugs were not the right ones. I found that out when it was too late. Now I have to repair the entire engine. I will be persuing legal action because of this.