KFC 60 Hartzel Rd, St. Catharines, ON L2P 1M7

KFC





382 Reviews
$$$
  • Thursday11 AM–10 PM
  • Friday11 AM–10 PM
  • Saturday11 AM–10 PM
  • Sunday11 AM–9 PM
  • Monday11 AM–9 PM
  • Tuesday11 AM–10 PM
  • Wednesday11 AM–9 PM




KFC 60 Hartzel Rd, St. Catharines, ON L2P 1M7




About the Business

Access Denied |

Contacts

Call Us
+19056886808
60 Hartzel Rd, St. Catharines, ON L2P 1M7

Hours

  • Thursday11 AM–10 PM
  • Friday11 AM–10 PM
  • Saturday11 AM–10 PM
  • Sunday11 AM–9 PM
  • Monday11 AM–9 PM
  • Tuesday11 AM–10 PM
  • Wednesday11 AM–9 PM

Features

  • Delivery
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible entrance
  • NFC mobile payments
  • Credit cards
  • Takeout
  • Dine-in
  • Lunch
  • Dinner
  • Dessert
  • Casual
  • No-contact delivery
  • Counter service




Recommended Reviews

Sydney
10.10.2023
KFC
Stay away from this location. Went in and ordered 4 piece chicken box.. took 30 minutes inside, no warning. Cold fries, bitter Macaroni salad, chicken coating had no flavour, gravy cold and tasted awful.. they didn't even fill my drink fully and it tasted like cleaning supplies. Not sure what was going on but everyone waiting was complaining and angry. 2 people before me waited 40 minutes! New staff there now, and were very rude when I asked about wait time.
Lisa W
28.09.2023
KFC
Ordered a zinger twist, a chicken breast and a small macaroni salad. Got home and my husband's chicken breast was dry and overcooked, I removed the packaging from my twister to find the wrap stale, mangled and ripped. Called the store and spoke to the manager, she started to argue with me and said the person at the counter must have ripped it. I tried to explain to her that it was NOT the packaging but the actual wrap, she kept cutting me off so I told her to stop cutting me off and let me explain it to her. SHE HUNG UP.... I tried to call back for 10 minutes with no answer, called from my husband's phone and the lady at the counter answered within 2 rings. NOTHING BUT ISSUES WITH THIS LOCATION!!!!
speedbump2028
27.09.2023
KFC
Worst meal ever!! Ordered 6 piece meal with 2 sides. All dark meat and I have seen bigger legs and thighs on Pigeons. Chicken was so overcooked that the skin and meat shrunk to expose the bone on 3 of the four legs. Fries were dry and cold as well , but the coleslaw was good. Never again ,
Leah Langlois
11.09.2023
KFC
the last few times i've been here has been terrible. tiny pieces of extra oily chicken. quality is down in the last few years/months and the staff are ALWAYS rude now. the old staff was super nice and always went above and beyond, this staff makes you feel ashamed for ordering, barely speak english and are on their phones in the back constantly. the food makes you feel sick the next day. you're better off going to 711 for chicken now.
Dm weed Cryan
23.08.2023
KFC
Very unhappy, ended up put everything in the garbage. I paid $14 for three tiny pieces of chicken that had been reheated with next to no meat. With that I got a small gravy and coal slaw , gravy had no flavor and coal slaw was mostly water , no fries . I was shocked I’ve never had an experience like this before
Michelle Marie
14.08.2023
KFC
This location used to be the best. New management perhaps? Must be. The workers are ignorant and not very welcoming. When I pointed out that the price of an item on the menu was different than what she was charging me for, she was rude and tried to make an excuse for it. The ladies in the back sit on their phones, and actually talk on the phone to their friends while preparing your order. I WATCHED the one lady with her gloves still on, pick up her phone and begin to talk on it, WHILE proceeding to handle food. No change of gloves, nothing. My food then proceeded to sit on the counter for 10 minutes while they stood around and chatted on the phone. Yes by the time I got home my food was cold. The gentleman beside me even had to speak up and say “is someone going to take my order?” When I asked if new management had taken over, the lady working claimed she didn’t know, and that she did not know who her manager was which I’m assuming she didn’t want to tell me as she knew they were all in the wrong and did not want to get themselves in trouble! What an absolute shame for this location to go to garbage because of a few bad people!
J R
24.07.2023
KFC
5 stars for the girl working alone tonight. This should never happen, regardless of the circumstances. Upper Management should step in when they know someone is alone, working cash and food. Food was great
Val Schappert
24.07.2023
KFC
Wouldn't allow me to do 0 stars. Ordered for pick up took it home order was wrong so returned it. Was belittled and rudely spoken to by the manager in front of other customers and told to leave with the order I came back with. So never got my proper order. Made a large complaint to customer service. This location used to be a great place but is no longer staff comments about customers in their language and laughs at them. (I know this because a friend who came with me speaks their language and informed me of what was said)
Tuber You
22.07.2023
KFC
Lately it seems that the quality of the chicken has gone way down. It’s often overcooked and dry. It doesn’t really taste like kfc. Please review your recipe and cooking times because something isn’t right.

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60 Hartzel Rd, St. Catharines, ON L2P 1M7
KFC