Loblaw Pharmacy

My experience has been similar to other reviewers. I go hear once a month to refill a prescription and I ALWAYS hear the we're just finishing it up". You can bank on a 20 minute wait time in the line minimum to pick up a prescription. I always see the staff working hard and diligently

This pharmacy typically doesn't have the medications I need. They always give me IOUs so I have to come back for the remainder of my medication. Last time they charged me for meds even though I shouldn't pay at all aince I have 2 insurance policies on file that cover 100%. They said that 1 insurance company didn't cover my meds so I had to pay a portion. I decided to go to a different pharmacy the next time I needed these meds and sure enough meds are fully covered.

After 10 years I have never had a prescription filled on time nor any interactions with their staff that were less than miserable. You can drop it off days ahead still not ready, have them short you on it and when you go to get what is owed they tell you that you already picked it up. Seriously avoid this place, you have better odds of winning the lottery than having a positive experience.

They made me to wait 30 mins to fill up prescription, when i came back they told me medicine is not available, the staff does not even know what they are doing, totally unprofessional service

Similar to other posts! Must be true. The Pharmacist and Manager was incredibly rude to me with regards to a refill and faxing my doctor. I checked back the next day and spoke with the assistants and they were accommodating. BUT the managing pharmacist barks at his assistants and explains that they're only part time! Wow! Rude to his customers AND his staff. How shocking! I will be taking my business elsewhere. Kindness goes a long way.

They are slow. Talk to each other and to clients outside while people are waiting.You can wait up to an hour to get your meds and even more. Even if you call in advance or your doc sent the prescription fax before. Nothing is never ready. One day a lady came to ask me questions and filled a form without telling me what it was for. I answered thinking it was associated to the meds I was purchasing. Then I realized that is was totally random. I complained and she.said we do this now and then". No you do not. I have been using this pharmacy for 8 years and this is the first time you ask me private questions of such nature. I tried to complain to the manager...talking to the wall."

I have never ever left a 1 star review but wish I could leave a zero. I ordered an rx the day I needed it and the incredibly rude pharmacist advised me they didn’t have the prescription and it was my fault for leaving it to the last minute. The next day , after taking to my doctors office who confirmed they sent it , it turns out the pharmacy did have it on their fax and never looked before rudely lecturing me. This month, I tried to order early (Thursday and I’d be out Sunday ) and came Friday and was told I couldn’t get it until the day it was due and that I ordered it too early. They told me they’d make a note to have it ready for Sunday. I went Sunday and they don’t have any in stock, and never filled my order, so once again, I’m missing taking medication. They never ever answer the phone . I have never had a single prescription ready on time . They also seem to close early and open late but , again, they have not answered the phone once in the 4 months I’ve been going so you can’t even call to confirm they are open or have filled your prescription before you go and waste time in line. Lastly, count your meds here because they miscounted one of my prescriptions. I have no idea how they remain open but don’t ignore the stream of bad reviews. Unless you want to make multiple trips every time you need a simple refill , only to be treated rudely by the pharmacist, find another shop.

Staff was rude - told me she didn't have time to enter address info into the system for my elderly mom who was not a customer. Because of this, they did not fill the prescription that evening (I was told they were closing in 10 minutes). My mom was just released from the hospital and needed antibiotics! I arrived at 8:00am the next day (Tuesday, April 26) and no one was there. 8:05am someone arrived but took another 3 minutes to open. By the time she acknowledged me she seemed annoyed and still had her coat on. I finally received my prescription at 8:20. Terrible experience, especially for medical purposes.

Avoid at all costs. I concur with all the previous negative comments here. To protect my family, I no longer will do business with this pharmacy. I can't trust that the med's prepared for us are in fact what the doctor proposed. I don't trust that the dosage is correct and I don't trust that the pill count is accurate. I truly believe that it is possible that someone could die because of this pharmacy's incompetence. I have relayed my concerns to Loblaws but to no avail. Just go somewhere else.

If I could do negative stars I would, this is legitimately the worst pharmacy I've ever used.The people are nice enough but sooo slow; I waited over an hour and a half with only 2 people in line ahead of me. When I finally got to the front of the line my prescription wasn't ready and they claimed they didn't have it at all but I put it in in person, didn't call it in. After another hour wait they finally gave me the scripts. When I got home I opened them only to find 1 single pill in both bottles, for one of the scripts I need to take 2 pills daily. I went in person the next day and spoke to the manager... he blamed my doctors office. I've had the same doctor for 15 years and never had any problems, used this pharmacy 5 times and there's been an issue every single time.I went again today, not to pick anything up but to make sure when I need my pills again in 2 weeks they'll be ready; that same manager told me they still aren't ready.I switched to this pharmacy because my other one was slow, I just switched back to the original one today.This pharmacy is a 20 min walk from me, the one I just switched back to is either 1.5 hour walk or 2 busses and 1 hour...it'll be well worth the extra effort to ensure I get the pills I need to help me stay alive.