Courtiers d'assurances AGR

Ask for Lyne Lalande !!! I did not expect to have such an honest, and phenomenal review-worthy experience from an insurance broker, to be honest. I ended up going with another Insurer because I was able to find a better deal but I can not stress enough that Lyne Lalande was amazing to communicate with. After I showed her what another insurer could offer me, she went back and tried to get me a better deal. because I am a first-time home buyer and have never had house insurance, I can understand why she wasn't able to offer my a better deal; she was honest and did not try to pressure me into making a decision....and, to be honest, it wasn't that much of a difference, it was about 50$ a year difference and the deductible was a bit higher. Once I can get a better rate with AGR, probably in a year, I will be switching based solely on my experience with Lyne. That's the kind of person I want to have on the other end of the phone when I call. :)

Excellent service et excellents conseils

Excellent service si vous avez la chance de parler à un agent (plus facile si vous êtes un nouveau client). Si vous êtes client existant, armez-vous de patience! J’attends au téléphone depuis 1 heure 10 minutes et je n’ai pas encore parlé à un humain. J’avais envoyé un courriel à une agente samedi dernier mais nous sommes mardi et pas encore de réponse. Je prends possession d’un véhicule demain… si j’arrive à parler à un agent. Ce n’est pas la première fois que ça m’arrive dans les derniers mois. Je songe sérieusement à changer de courtier. Dommage parce que je suis cliente depuis 1989!

Why one star? Because they keep calling me on my cell phone, I am not with them, but when they call, they always ask for a person name Guy Belleau... I've told them 20 times that they have the wrong number and they keep calling me.. I'm tired of them not understanding this!!

I doesn't matter what time of day or which day you call you will be on hold for 20 mins minimumI left my name and number to get a call back and never did.

Super équipe a l'écoute de nos besoins . Ils connaissent ça l'assurance.

Se disent des courtiers alors qu'ils n'offrent pour ainsi dire que les produits Aviva. Et quand ces derniers ne veulent plus assurer pendant quelques mois, la maison inoccupée d'un proche décédé, leurs efforts furent pour ainsi dire nuls. Pas même le retour d'appel qu'il s'était engagé à faire pour me tenir au courant.Bref, si vous voulez une mauvaise division du service à la clientèle de Aviva, ne cherchez plus. Autrement, ce sont des pseudo-courtiers plutôt retors que je ne recommande à personne et que je ne souhaite à aucun endeuillé en charge d'une liquidation.

Very good services

La meilleure compagnie, excellent service!!

You are best to stay away from these brokers. It has been a nightmare since day one. We first got our insurance with Intact through AGR in December 2021. We had to wait over a month and a half for our insurance to be processed and take affect, luckily we were still covered under my parents insurance as they had gifted us the car. When we renewed this year, we wanted to switch to monthly payments as we plan on getting a new car sometime this year and may move away, so we wanted flexibility in our insurance should things change. We contacted the company, no problem they said, just send the forms in. We did just that. Then over a month later they contact us, asking once more for the forms. We advised them that they were sent in but were asked to send them again. We did then next morning as soon as the post office was open. They call a week later, still no forms. Not surprisingly, as it takes Intact so long to process them. Then they said not a problem it needs to be solved immediately, so we drop them off at their office the next morning, and the day after they call us saying they have canceled our insurance and we must pay a fee to reinstate it. You would have to be insane to go with a company that is so careless about your insurance, especially with such inflated rates. Every other company I looked at was $200-$300 dollars a year cheaper. I found another company to insure my car for much cheaper and was set up in an hour, with the money being taken monthly with no issue. Do yourself a favour and skip both AGR and Intact.