Impak Packaging Systems Inc.

After doing a lot of research with different companies and calling with questions and quotes. We came across Impak and got in contact with Wade. Wade is a pleasure to work with and quickly addressed our needs and concerns/questions promptly. All other staff we have dealt with at Impak has also been very friendly and enjoyable to work with. Our experience has been very good with Impak and they are always willing to help when we reach out to them.We were looking for both a pallet Wrapper and shrink wrapper. Pallet wrapper options were provided quickly and differences explained which made it easy for us to pick. He presented us some options on shrink wrappers that we already had in mind and was very informative in explaining all pros and cons regarding the differences. He took into account our production facility and what would work for us. The differences he showed us with regards to the SMI BP800 was amazing vs the other units we were considering. It made our choice very easy and the cost savings was huge. We were very impressed by this piece of equipment and would recommend it to anyone looking for this type of unit. Wade made this portion very easy for us and enjoyable.

Impak Packaging combines a comprehensive level of packaging knowledge and expertise with current and future trends in the packaging industry. They are experienced in all types of packaging equipment, automation and supplies and are always willing to offer helpful suggestions and provide solutions when faced with a new challenge. Impak takes an honest and straight forward approach in dealing with customers which may explain why I've been one for almost 20 years.

We recently purchased wrapping machine from Impak. Jeff was amazing to deal with and he really knows what he is talking about. We were able to reduce our cost over 50%. When the machine was installed the service technician did a great job explaining the operation and training our operators. Thanks again for all your help and support!

I have been a satisfied customer of Impak for over 10 years. During that time, we have bought new and used equipment, packaging supplies, janitorial and consulted on special projects. They are knowledgeable, competitively priced, honest and professional.

My Company bought a wrap machine 5 years ago (FPS) and we loved it so much, We updated to have the scale included. Great Customer service, would recommend to other companies looking for value, and customer service.

I am so impressed by this firm. My machine shut down and we had no idea why. I was in the middle of a job and was desperate to have it fixed. I called Impak, they understood my problem and sent someone right away. The gentleman who arrived, assessed the situation and fixed it immediately. They could have charged me anything as I was so desperate but they didn't. What they charged was fair.I would recommend IMPAK to EVERYONE !!!

Impak Packaging has been an amazing dealer for us in the Canadian market. We are proud to have them representing our Eagle equipment up there. Contact them today to see how they can help you with your equipment needs!

As a new customer, I can't tell you how much we appreciated your quick service. Our machine was running again the same day, everyone was friendly and efficient and we look forward to seeing your proposals on film. Lisa

I was on the hunt for a company selling Canadian made products. I was on a tight timeline and the customer service at Impak was exceptional. Highly recommend!

I came across Impak Packaging through a web search looking for a used wrapper and shrink tunnel for a new project. Other than a few issues on the return of my initial phone call, Impak was an outstanding company to work with on this project. They are very professional and I can not say enough great things about Jeff. He was very communicative and did an excellent job in refurbishing the equipment with bought from them. He met all of the timelines established and ensured the equipment was fully operable before shipping. The equipment arrived in great shape and was packed/braced extremely well. A local equipment distributor that helped us start up the line was extremely impressed with the condition of the equipment and that amount of work done prior to shipping. He only had one small part that he recommended replacing. Thanks to Jeff and his team....we will be back to Impak if our needs arise.