Whitby Bikes

Amazing service. Will always come here. Ty kindly!

I didn’t feel any pressure to buy anything and Wayne was very professional. His prices are also very reasonable.

I took a bike to Whitby Bikes that hadn’t been used in almost 10 years for a tune up. The turnaround time was great and the staff was knowledgeable and professional. Based on this alone I would recommend Whitby Bikes to others. However, Whitby Bikes went above and beyond a couple weeks after the tune up when I had an issue with the front brakes. I stopped by the shop just after it was closed and staff was just leaving. I needed the bike the next day and couldn’t leave it, so they fixed it on the spot. I was very impressed with this customer service and saved me a lot of stress. I would not hesitate to recommend Whitby Bikes and they have definitely earned my future business. Thank you Whitby Bikes!

I've been through a number of bike shops around the area but being at Wayne's shop had been a great experience for me. He's friendly and really cares about you and your bikes.He's honest about his pricing and will definitely be reasonable about it. He's literally the definition of your friendly neighborhood mechanic. If you're looking for a good LBS, this is the place to be!

Excellent service. Well organized. Very honest and trustworthy. John took the time to deliver my e-bike to a closer location and he explained to me everything I needed to know. I am more than pleased with their services beyond my expectations.

Great service . Gave same discount as referral program from nearby competitors. (Spin class)And they were open on January 2.

I had an appointment at another bike store in two weeks that's the soonest they could even get me in to assess my bike and no guarantee that they would be able to fix it. Without any appointment and just walking in off the street I use my bicycle heavily for commuting and was worried I would have to find some other way to get to work. Whitby Bikes got me in right away and even had it completely fixed, and a tune up complete in just a few hours! Definitely will recommend and will be returning in future.

Went in today expecting to buy a new derailuer because i thought a I had a problem with mine, the tech told me to bring in the bike so they can check it out first and he said that my derailuer is fine no need to buy a new one the problem to my issue was my chain was stretched ! I told him I love the honesty and bought a new chain from them and got them to install it!Honesty is the policy and this place is the one you should go too!

I didn't know this shop was here but I'm sure glad I purchased my first full suspension there. Super friendly and easy to deal with, was not pushy on the sale. Lots of inventory and lots of great sales going on as of this post (Feb 2023).

Ordered a Serfas E-Gel Cruiser Bicycle Saddle from Owen, one month ago. I wanted to see if it would be suitable for me. Their website said it was in warehouse". Haven't heard a word from them since."