Premium Insulation Ltd

Excellent costumer service

The work was done properly, on time, on budget and everything. I'll use them again for the great service, flexibility, great turn around time and professionalism.

Great experience with gaetan and his team. From the basement walls, spray foaming, all the way up to the attic insulation. Always on time. Always friendly workers. No worries about adding extra. Great team of people!

Very happy with the results! Excellent team work, highly organized and very professional.Our house was spotless after the work was performed. Our home is more comfortable and easier to heat. No more drafts, great value for the money! Would recommend to anyone that is looking for honest people that are dedicated to excellent service and results!

We had Premium Insulation do our large home in Ottawa and we were very Happy. We dealt with Dan and Chris and both gave good customer service. Did blown in cellulose as well as spray foam on our floor joists and basement. All their workers took there time to do a proper job and Chris even came back on short notice alone to do a small section that they couldn't do before because of some ducting. Great job all around.

Have used these insulation services several times over the years and I have always been very happy with the results. They are always on site on time.

Great service and on time. I would recommend this business.

We are so very happy dealing with Premium Insulation. Great service and very fast. Owner Gaetan was very friendly, helpfull and replied with an estimate within same day that he came to my son’s house. The guys that came to do the job were Kevin and Bruce. Very professional, friendly and funny. We highly recommend this company!!Chantal Delorme Henri

This company was a complete joke! We booked them in July for a September appointment. We kindly skipped August to respect the fact that it is a hot month and can be hard for workers to do multiple jobs in high heats.We had a 9-10am window for arrival. At 9:58am we receive a text message saying their machine is broken and they won’t be able to make it. The text was poorly written, with typos and there was zero explanation as to when they’d be able to reschedule.At that point I asked when they would be able to reschedule us for and their answer was “not until late October.” Wow! They basically stood us up and can’t even accommodate a sooner date. They knew very well we needed this done before October because we have a baby on the way due in October.They then recommended 2 companies, one of which we knew isn’t taking customers anymore because the owner is retiring. We can’t even count on them getting their recommendations right.The sales person was unprofessional and didn’t even take the time to pick up the phone to call when we asked them to please call us and not text.The experience we dealt with was beyond stressful and they should be ashamed of themselves!