Mirus Medical

Dr. Danielle Hamilton is the best Dr. I've seen in more than 10 years. I suffer from many skin issues and most of previous doctors couldn't even give me the proper diagnosis let a lone giving the right medication. She cured all 3 issues I had in one visit! Amazing.

Absolutely love Dr. Mo. She is so positive and inviting. However, the staff upfront make it impossible to schedule appointments via phone. I have never been able to get through on the phone and I have been coming here for a year. Extremely frustrating when the office is not close to home and can't rely on someone to pick up the phone.

Saw one of the doctors about 2 weeks ago, I was given a prescription for something I already am taking, when I spoke to the receptionist, she said send an email with your question. I did that, got a reply saying she forwarded it to the Doctor and will reach out when she hears back. 2 weeks later nothing, I left a voicemail, no answer. I called today got through to the receptionist and explained I need a different prescription, she said in a extremely rude tone I already forwarded your email to the Doctor and now you are calling me

Love Dr. Hamilton herself, professional and lovely. The receptionist I spoke to however (older female), was rude beyond belief. Very discouraging and unprofessional.

I DON'T recommend this clinic to others at all. I had an extremely disappointing experience at Hamilton Clinic. They provided us with incorrect information about my mom's appointment time, which caused unnecessary delays and confusion. We didn't receive any confirmation email or call for my mom's appointment.when I tried to contact the clinic, they were completely unresponsive. First appointment they left a voice mail and asked us to confirm I tried many times to call and confirm but no response. They call us later telling that we didn't call to confirm and the appointment date had changed for the next month. It's clear that there is a lack of communication between the clinic and the patients. Additionally, the receptionist was extremely rude and unprofessional. I expected better treatment as a patient. Overall, I was highly dissatisfied with the service provided at Hamilton Clinic and again would not recommend it to others.

What a wonderful experience. I was referred by my family doctor to have some sun spots removed . Dr. Hamilton explained the procedure to me very well and we had an excellent and interesting conversation. I would recommend her to anyone needing her services

Front desk service is not at all good.Hard to get appointment with Dr. Mo and had to pay hectic fee for being late for the appointment, people work here not at all understandable towards patients there.It’s hard to get appointments in the first place.Management not interested to take any actions on the issues patients face there.I think there are better clinics out there than miserably stuck in this one.

This may have been the best medical experience of my life. From referral being made through to making a follow-up appointment, everyone at Mirus was so kind and friendly. The environment is clean and warm, Dr. Mo took the time to look and ask questions and showed a great deal of empathy throughout our conversation, and the receptionist was gracious in both welcoming me and booking my follow-up appointment.

I was referred from the family doctor ti dr Hamilton and waited for the appointment 4 months, it was booked on Nov. 28 as waiting not confirmed, kept calling the centre for two weeks leaving massages no body call me back to confirm the appointment.I called Dec. 18 to follow up again the receptionist was very rude ? Telling me that you had a confirmed appointment on Dec. 07 and no show $100 will be changed! I told her that no one called me or text me or emailed me for the confirmed appointment.She kept telling me we have it confirmed in our system and we don’t send text or email or even call ! She was absolutely rude!Next day I drove to the clinic checking with the receptionist! Unfortunately she told me the same it is confirmed in our system, l tried to explain that I didn’t get any massages. I requested to meet with Dr Hamilton and waited for 30 minutes ending up telling me Dr don’t want to meet with you and no appointment will be booked.I don’t know how is the Dr and the receptionist communicate with patient!Was very bad experience!

I was treated with respect and professionalism. Dr. Hamilton was both gentle and thorough. I loved her.