Lids
49 Reviews
$$
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–6 PM
- Sunday11 AM–6 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
About the Business
Lids & Lids Locker Room Store Closest To You | Lids.com |
Contacts
Call Us
+19054205437
1355 Kingston Rd SP27, Pickering, ON L1V 1B8
Hours
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–6 PM
- Sunday11 AM–6 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
Recommended Reviews
Huy Nguyen
14.10.2023
Lids
Be nice if someone was working here at 10:30am and not on break already with the store locked..
Layal Eletry
13.09.2023
Lids
We called Lids in Pickering to get a championship hat for the Raptors. They told us they have two left. We asked to put one on hold by the time we drive there from Whitby. They said ok. After driving for about 40 min in traffic they told us they were actually sold out of them since 11 am and we called at 2pm. This was ridiculous the worst customer service ever, they did not do anything to compensate us for the wrong information, the wasted time and gas.Horrible customer service, they were not even apologetic. I’m very disappointed and will never return to them.
starbyi mo
13.09.2023
Lids
Two sale rep on their phone. Offer noo help at all. Hat racks is unorganized
B G
17.08.2023
Lids
Went in with my daughter yesterday. Was planning to purchase 27 hats for a class Xmas gift.3 people were sitting by the desk (one person sitting on the desk).We weren't even greeted, or asked if we needed help. All 3 associates were glued to their phones. I wasn't even sure who worked there.After 5 minutes we left. Zero stars.If I were the manager, I'd fire them all.
AB CP
25.07.2023
Lids
Just like everyone else said, no one ever helps you because they’re too busy texting or on the phone, sitting on counters or up a ladder. I passed by at noon the other day and the male ‘working’ was literally asleep across the counter lol
wbtosf
24.07.2023
Lids
Went by and was looking at some hats. I wanted to ask the clerk about a hat. There were 3 people in store and clearly 1 was a busy of one of the clerks. They were just hanging out talking about a party the night before and who the buddy slept with after the party. The other clerk was on her phone. When I prodded her to answer my question, she was very short with her answers and acted as if I was bothering her. I left the hat on the counter and walked out.
Gary Morris
24.07.2023
Lids
Terrible customer service. Three people sitting on their phones while I’m looking for a hat. Not one of them looked up or asked if I needed anything. I had to ask if any of them worked there as I couldn’t tell. I then asked if they had the hat I was looking for. I got a quick “No” with a blank stare, so I just walked out
Arlene Rose
23.07.2023
Lids
Looked good from de outside, there was no one manning it when we passed. Everyone deserves a break, but you're losing potential sales when your one employee has to take their break. Owners should look into hiring more staff.
Ali Seifi
19.07.2023
Lids
I'm usually a fan of this location but after yesterday's interaction with the female associate, it has completely changed my mind. They had an in-store offer of buy one get one half off in which I asked the associate which hats weren't applicable. She pointed to a small corner by the cash. So I went about picking two hats from the opposite side of the wall. After spending nearly 20 minutes picking out the perfect hats, she now mentioned some new rule that one of the hats was not part of the deal which is on sale" but excluded. That threw me off a bit since she made no mention of that at first. So I go on to ask which hat would be included then
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Map
1355 Kingston Rd SP27, Pickering, ON L1V 1B8
Lids